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December 2023 by Judith D
Love this branch and this bank! Everyone is always helpful and nice. Jacob is the BEST!!! Takes the time to help! Thank you!
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November 2023 by Daniel Tracy
Tellers were quick and knowledgeable about getting my fraudulent charges refunded and disputed. They printed me a new card on the spot and the whole thing took less than 10m.
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January 2023 by Sandstone Paving Co. Kettle Falls, Washington (J.T. Rutledge)
I don't want a organization that uses foul language in their TV commercials handling my accounts or money. Some people find that offensive and it's extremely unprofessional.
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July 2022 by debbie rocarek
NOT Happy, they give promises and DON'T keep them!
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February 2022 by Big Burchy
I don't want a organization that uses foul language in their TV commercials handling my accounts or money. Some people find that offensive and it's extremely unprofessional.
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July 2019 by Denver M.
BEWARE OF THIS BANK. They funded over $800,000 in construction loans with zero oversight, zero authorization and no quality checks. For all we know, the construction loan we paid for could have funded Tom Heaths' new position. What ever you do, find another bank. When the problems were discovered, Chera Anderson and Tom Heath in Moses Lake gave out a half hearted apology with zero solutions. They paid for broken concrete, sunken asphalt, poor workmanship, incorrect heating sources, faulty bathrooms, 17 code violations and more. It took $100,000 to correct the mistakes that Washington Trust paid for.
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May 2019 by Thomas Wayne
Switched from N. Division to W. Francis branch. Almost pulled our money and went to another bank.
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February 2018 by Eric Coyle
I have definitely put this place and it's Employees to the test and they more then pass. Best costumer service, convenient helpful, friendly, fast driven and bright. Yes it sounds like the best trusted place to hold my money and help me grow and it is. Thanks WTB
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March 2013 by Robert R.
One of my customers referred WTB to me. This branch is particularly awesome for the real friendships that they make that are not calculated. They have even mesmerized my mind by memerizing my account number! This branch is great!