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January 2022 by BP
Best in class service and products. Great experience end to end compared to the “big banks”.
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November 2021 by Google User
Best in class service and products. Great experience end to end compared to the “big banks”.
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December 2019 by amanda miller
Every time I come in I am greeted by a smile. The tellers are always friendly at any location I go to. Amazing service!!
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July 2019 by Denver M.
BEWARE OF THIS BANK. They funded over $800,000 in construction loans with zero oversight, zero authorization and no quality checks. For all we know, the construction loan we paid for could have funded Tom Heaths' new position. What ever you do, find another bank. When the problems were discovered, Chera Anderson and Tom Heath in Moses Lake gave out a half hearted apology with zero solutions. They paid for broken concrete, sunken asphalt, poor workmanship, incorrect heating sources, faulty bathrooms, 17 code violations and more. It took $100,000 to correct the mistakes that Washington Trust paid for.
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March 2019 by Margaret E Fitzgerald
Excellent customer service, community involvement, treatment of employees, and a highly respected wealth management department.
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September 2018 by Rhonda Shelford Jansen
Washington Trust Bank has been my trustee since 2008. They were okay until January of 2016 when they began to make changes to their involvement with our family's trust business. Since that time they have gone months without answering my emails and they have lied to me; I have proof of this via email. Furthermore, they have not acted in my best interest as my fiduciary when that is one of the most important jobs of a trustee, according to state law. They have supported and tur
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July 2018 by Robert Wadzuk
The morning and I will talk to gett5 ttt ggggtg t t ty TTy 5ttgvg5555 ty uttg5tv ty of snow tt to ttg back to tgt
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March 2018 by Laura C.
All the staff is very friendly and hardly ever a wait. Sometimes you go into a bank and the staff can see there are lines of people waiting and nobody jumps in to help. This does not happen at this location or bank. Props on staffing accordingly. I've even called into the bank before whenever my card is blocked usually happens if I purchase from eBay or PayPal. Security and protection of card use is great! Definitely makes me feel that my account is protected. For new members if you sign up for a checking account there is a $6 monthly fee, but with every debit purchase a small percentage is deducted so even on certain months you may not even have a charge. Also good loan, savings and credit card options offered from the bank. I don't have a credit card with the bank yet but hoping to soon here shortly. Kudos!
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June 2017 by Julie German
Best banking experience that we've ever had! My husband and I are moving to Spokane from Michigan and the mortgage and private banking staff have truly gone above and beyond! Super communicative, prompt, and helpful! We're super excited to be Washington Trust customers.
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October 2016 by Laura Willett
The staff is very friendly and helpful. Unfortunate that the woman doing the notary services was rude.
