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May 2022 by Bruce C.
The store employees are friendly and very helpful at telling me what I already know, that the shelves are empty & no one has time to do it. I don't blame them for being understaffed & overworked but, when my customer only ordered 23 common items & the store shelves are empty of 4 of them, the customer blames me, gives me a bad rating & drops my tip for something that is completely out of my control.
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March 2022 by Jesse A.
This place is so cool because like because because you can shop and there's lots of stuff to do to chop and chop and they have a deli in the bakery and Pokémon cards and and and and like like they have lots of stuff and you can buy stuff like groceries and yeah really cool it's really cool this was made with voice dictation this review was made with voice dictation but but it's really busy I am and it's just really really busy so I mean but I I would recommend going there because because it's just really cool and they have they have garden stuff to 222222 garden stuff to 2022 no 222 OK so yeah anyway that's really good it's really good by this was made by with voice dictation bye bye bye
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September 2021 by M Y.
Give it a zero really. Went to return something just bought and forced a gift card instead of returning funds to my card. Said they couldn't because it wasn't in their system yet. I have NEVER had this happen anywhere with a credit card. They were full of s*** and against the law. Do my business elsewhere.
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May 2021 by Jenikimi K.
Do not buy jewelry here! I bought myself a necklace here Oct 2020 and it broke in April 2021. I took it to a professional store to get it fixed but was called a couple days later to be told my necklace was not able to be repaired because of the design and was not meant to be worn every day. When I bought the necklace I asked the sales rep if I could wear it everyday and in the shower she said yes. when I called the store back I spoke to manager named Tracy who said since I didn't buy the care warranty there was nothing she could do. I was told false information by the sales rep at time of purchase and really feel ripped off!! I lost $215.00 down the drain money I work hard for. DO NOT BUY JEWELRY HERE!!!
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March 2021 by Susan S.
The advent of shopping online with curbside pickup has been a godsend to those folks concerned with Covid-19 exposure. Nobody does this better than Fred Meyer; nobody. Every item they carry is viewable on their website, including nutritional info that can be magnified for making-out ingredients; something difficult to do in the store.. even with readers. The whole process is intuitive and at the store's lot with a quick call a cart appears and a masked employee loads you up. Great service, mindful of distancing and great experience. Today was our fourth time and it was a breeze. Thank you Fred Meyer!
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November 2020 by Cynthia R.
This used to be my favorite store. Seriously made me happy every time I would come in. Unfortunately under Covid they have become a dumpster fire of a store. Previously the main issue has been shoppers pushing the bounds with the masking rules, but it is a big store so I cut them slack. I've shopped when it's empty or ordered delivery so we could buy our favorite items there still. Today however the customer service desk made it absolutely clear they support anti-mask customers over those following the rules and expecting the same consideration in return. An entire group without masks were occupying an entire aisle for more than 10 minutes (or all night, who knows, I gave up at that point). My mother had asked the group where their masks were and one got very aggressive with her. Management said they could not intervene, nor did they offer to get the items she needed from the aisle, or assist in any way. They affirmed the other shoppers "right to privacy" and said they were not authorized to refuse them service. My patience ran out, I am sorry to say, but in continued discussion, it became clear that the store is actively prejudiced against those for whom wearing a mask is both a priority and a necessity. They are also completely ignorant of the actual legal ramifications, citing the ridiculous and debunked HIPPA excuse. It may sound crazy to say it broke my heart, but it did. I've spent a lot of money there and to be so blatantly lied to and disrespected was beyond disappointing. I am sorry for the good employees who work there that the management is so ignorant and careless of their safety.
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November 2020 by Valarie P.
I ordered a full turkey dinner last year(2019). It was the worst dinner ever. I threw it all away. I wish I had returned it instead. But they lost my order to begin with. I even took my order number. But they ran around the frozen food section to get a frozen dinner to put together. I email and complained but never got a response. Dont get meals there.
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October 2020 by Carin S.
We are new to the area (North Spokane) yet not new to COVID-19 regulations. We shopped at Fred Meyers today on Division Street. More the just a few customers decided that it was just to much to wear their masks. I understand that the small female employee at the door asking people to wear their masks is what a store may think is sufficient to comply yet it is not. Spokane is considered a hotspot at the moment for infection rate and private stores enforcing a mandatory mask policy is one of our first defense. Division Street location is the only Fred Meyer that allows people to continue to shop once they are in the store not wearing a mask. It truly is simple no mask no shop. The few dollars you lose is less then being designated as a super spreader location and having no one shop. Fred Meyer you need to mandate everyone in your busy stores wear a mask. We will not be shopping here until they mandate not ask their customers to comply.
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October 2020 by Robin M.
Absolutely no attempt to enforce the state requirement that customers wear masks. I went to customer service after seeing MULTIPLE people in noncompliance today. It actually was shocking. Customer service said "we can't force people to wear masks, only make recommendations". Clearly the store has NO intention of following the mandate. I'll only shop at Rosaurs, Yokes or Albertsons now.
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July 2020 by Jean H.
Drove up there cause their ad said they were collecting school supplies for Salvation Army. Nope, they aren't. Thought I would pick up something for dinner while I was there. Everything is 25% more $$ if you aren't a member of their little club. So disappointing, and NO I don't want to join. Clubs are lame. So I went to Yokes, no membership required just to buy lettuce.
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July 2020 by Rhonda H.
So sad to see Fred Meyer is not adhering to state requirements regarding the wearing of masks. Absolutely no effort is made to stop mask-less individuals from entering the store. Shame on you, Freddy M! Putting profit above the health of our community.
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May 2020 by Winnie P.
It's been a little over a month since the covid19 shutdown but Fred Meyer has been consistently keeping their prices reasonable and items stocked while maintaining safety protocols. The staff has been amazing and professional along with keeping the store clean and clutter free. Every time we go shopping here I always get a big smile on my face!! We may never get back to normalcy again but I believe the wonderful service from these amazing people will continue!! You guys are awesome!!!
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May 2020 by Tom T.
I do love Freddy's, but the one on my end of town is a little on the rough side, parking lot not friendly . . . on a trip to the north end, so I stopped at this one. Fred Meyer is a Kroger store . . . their prices for many things are a little higher than average, but if you watch for sales on the stuff you like you can make out like a bandit. I needed my favorite Kroger protein bars and they were on sale ($.80 cents off), so, four boxes. I added a few of the house brand items that I love and are inexpensive, so good visit for me. (-1 star, men's clothes and shoes was a disappointment, a smaller section than I'm used to and the prices were a little high . . . sad.)
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October 2019 by Jessica R.
Okay...I really like the order and pick up opinion but don't like I have to pay $4.95 to use... I would rather give a tip to the car hop..I have always liked Fred Meyer.. so this is no brainier... The actual store is layed out ok... Most always fully stocked..
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August 2019 by Jude J.
I went to FM for the first time today as they carry a product that no one else in town does. (Love eggs, but you're a vegetarian or they just gross you out? I'm both and I miss them!) There's a new product out called J U S T Egg that is 100% egg free ! Guess what I'm having for lunch and dinner!) The problem is that there is no shelf space for it (BOO HISS, Freddie) in the egg section and you' ll have to be lucky enough to find a dedicated associate ,like I did, to go in the back fridge to find it for you. Her name was Kim and she's a gem Thank you, dear! Miss Deborah helped me at self check- out, of which I am not a fan. Painless! (Friends, please tell your egg- less friends about this item. It will disappear if it doesn't sell and it won't sell while nesting in the cooler. Thanx!) I'll be back to FM...great customer service.