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October 2023 by Veracity Gutter And Roof Cleaning “VGRC,LLC” LLC
From the team at Veracity Gutter And Roof Cleaning, LLC:WSECU has been our trusted financial partner for some time now, and we're happy to report that their service consistently leaves us with our finances as squeaky clean as the gutters we tackle! ? "WE FLAT LINE THE GUNK!" – Just as WSECU does. While we're experts at tackling gunk in our industry, when it comes to banking, WSECU excels at clearing away any financial mess. ?From the moment we stepped into their branch, we felt like we were in a financial spa. The staff at WSECU go above and beyond to help, always ensuring we have a smooth experience. Their financial advice is like the perfect gutter pitch – just right!The tellers are quick, efficient, and always cheerful. No, they don't clean gutters, but they do clean up your banking questions like a pro, and that's something we can appreciate.We've had our fair share of quirky requests, and they always handle them with professionalism and a touch of humor – just like us at Veracity Gutter And Roof Cleaning, LLC. They don't just give us financial advice; they also share a good laugh which is much needed these days!In a world of ever-increasing banking fees and complicated transactions, WSECU is a breath of fresh, clean, gutter air. It's amazing how they manage to make banking so simple and enjoyable.So, if you're looking for a credit union that "flat lines the gunk" in your financial life, look no further. WSECU has been our rock, we couldn't be happier to have them as our banking partner.Thank you, WSECU, for always keeping our financial sky clean and clear. We'd give you six stars if we could! ??????Thanks, from the team @ Veracity Gutter And Roof Cleaning, LLC
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July 2023 by Lauren Sheppard
ATM is faulty, so I went inside to ask for help withdrawing cash from a non-WSECU account. The lady inside looked puzzled like she's never gotten such a request before. She then pulled up my WSECU account nad saw I had used courtesy pay. She then very un-courteously denied me service. Not knowing I was in a hurry to pay rent on my lunch and not questioning if I was going to bring my account positive Anyway.
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December 2022 by Jake Smith
Horrible communication. Their "I understand" doesn't solve the fact that they wasted my time. To WSECU you are just a number...
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November 2022 by Bryan Shalloway
Used them for our mortgage. Highly competitive rates and closing costs that are much lower than alternatives. Our loan officer, Cameron, was also the absolute best! He was very communicative. When we hit snags he was a major team player to get us through things. Without his efforts and him going above and beyond his responsibilities, there is a very real chance our contract would not have gone through. I can't recommend WSECU highly enough.Very happy to now be a member.
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September 2022 by Sue Gordon
The staff is very friendly. They are very polite and helpful in the transferring of accounts.
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January 2022 by Rayshan Q.
I moved to Spokane about two months ago and was looking around for a bank that also does shared branching since my primary bank is with a different credit union in a different state and read some pretty good reviews about WSECU so I thought I would inquire with them about opening a checking. Christine, who I had met with, is amazing! She explained everything to me clearly and made the entire process quick & easy. The customer service has been great so far whenever I had questions and I look forward to banking with WSECU for awhile!
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January 2022 by Joshua B
Do not go to this location if you value your time or are looking to be treated with respect.I went to pay my vehicle on my lunch break thinking "oh they are less than 5 minutes away this is great". Well unbeknownst to me (because there is no posting on their website) the lobby was closed. I show up, mask up and wait for my wife to unbuckle our 1 year old so we can go in a pay. (we have separate accounts so we both need to be present) The "Professional Karen" at the door waited patiently for me get my child ready and walk all the way to the door to smile at me and say "yep that can be done in the drive through, lobby is closed." No empathy, it did not occer to interrupt me getting our child out of the seat (if you have kids you know how much they love that) or even politely let me know the lobby was closed or even apologize for the inconvenience.I'll start going across town to get my banking done for now on and I would suggest you do the same.If and only if, you value your time and appreciate being treated with dignity and respect.
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October 2021 by Ellie Sleider
Nice staff and clean offices
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September 2021 by Chris
Love WSECU! I've had an account with them (savings) since I was 12 and a checking since I was 17 and have never, ever had issues with them. They've been helpful in tough situations, have forgiven the two or three overdraft fees I've incurred, and have always been extremely nice and respectful. Screw Chase, WSECU is where it's at.
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September 2021 by Brenda Kirchmeier
I have been a member for 40 years. Through all my ups and downs the employees at this location took time with me and truly listened to my needs. I would never go anywhere else. They are like family ❤️
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March 2021 by The Richies
This is actually my second time banking with WSECU both times the people have been curtious& gone above and beyond for me...i appreciate them all.!
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March 2021 by Also Joshua
Do not go to this location if you value your time or are looking to be treated with respect.I went to pay my vehicle on my lunch break thinking "oh they are less than 5 minutes away this is great". Well unbeknownst to me (because there is no posting on their website) the lobby was closed. I show up, mask up and wait for my wife to unbuckle our 1 year old so we can go in a pay. (we have separate accounts so we both need to be present) The "Professional Karen" at the door waited patiently for me get my child ready and walk all the way to the door to smile at me and say "yep that can be done in the drive through, lobby is closed." No empathy, it did not occer to interrupt me getting our child out of the seat (if you have kids you know how much they love that) or even politely let me know the lobby was closed or even apologize for the inconvenience.I'll start going across town to get my banking done for now on and I would suggest you do the same.If and only if, you value your time and appreciate being treated with dignity and respect.
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February 2021 by Justin Foreman
Great service and very efficient with time. Super friendly, espeically the man watching the door. Give that guy a raise because he goes above and beyond to make people feel at home, and does more than just watch the door, such as giving people clear and friendly directions.Thanks guys!
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October 2020 by Jerome Sweet
Guards at the doors and people that treat you like some sort of bad employee. State the reason why I need to go in.. they literally asked that. Really weird I've never had this vibe at a bank before but this place is terrible. Don't forget the mask or you'll be yelled at too. Glad my money is parked elsewhere now
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May 2020 by Sara Richardson
Wish there was a wsecu bank on division for those like me who live in Wandermere
