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October 2023 by Mark Mace
Have come to the pool almost everyday but during the past 3 weeks at least one day per week so at least three times the aquatics has not opened on time. But yet I'm expected to pay the full amount for my membership. Sometimes it's a chemical issue which they do not let the lifeguards fix sometimes a lifeguard does it make it to work on time however this is unacceptable
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January 2023 by Anishinaabe Kwe
There was a time when the YMCA was a respected name, NO MORE ! To think that you used to be a Christian organization, what a JOKE !
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January 2023 by Liorah Wichser
Their aquatics facility has broken equipment, hours are closed before we can get there. Not what they used to be since Covid. Overpriced unless you are unemployed or retired, then you can get on their free plan.
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November 2022 by Timothy Latham
Cold hot tub got burnt in the shower and I have no energy contacts
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November 2022 by Brian Garvey
Been coming here for years, actually since 1974 (2nd grade), when the YMCA was in Riverfront Park. Recently had an issue, staff made it better for all of us. Love the staff. Saw a Lifeguard actually sitting on a bench this week conversing with someone who looked like they needed a friend at the moment. Thank you for being AWESOME!
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November 2022 by Brandon Birkland
Thier Human Resources and Corporate Team are Hippocrates. They go against everything they stand for and make you believe they are this helping organization maybe to thier members cause they pay them a membership fee but to the employees is a different story Very Disappointed and I cant respect a Company that dont folliw thier own company Core Values that they pretend to show the community theyre so great but behind the scenes ate Hippocrates!
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November 2021 by brittany harris
One of my favorite gyms, mainly bc of the staff & lack of crowdedness. The childcare is amazing & everyone was so kind there. My son would come screaming out about how much fun he had there everyday & the staff always seemed happy to be there. Workers were always super helpful.There is only 1 smith machine & 2 seats for upper body, but it was never an issue no matter what time I went.
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November 2021 by Joshua K.
So far so good. I actually came in the last 5 minutes to sign up for a membership and Kacey (Sorry if I spelled it wrong) was actually very patient and still took the time needed to get me a membership. If the rest of the staff are as pleasant as her then Im sure Ill always enjoy going here.
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November 2020 by Shirley Grant
Have been using my membership more lately. Lost 35 pounds in last 8 months.
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November 2019 by Cody Walker
Most any gym will be more affordable and generally better than the YMCA. The YMCA harms the community with predatory employment practices and the community would be better off without the YMCA.
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November 2019 by William Easley
I like the staff and I feel its a great place to work out. All one has to do is ask advice of a staff member or anyone who works at this gym, they are all helpful. You can meet new friends here - and if you want to develop a fitness plan, its very easy to get the advice and encouragement you need...I know because I have been a member here for over 5 years
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November 2019 by caribbeanwavy
Their staff never returns calls or e-mails, you literally have to go there to figure out things. First time they overcharged me for my membership and never checked my ID. Bathrooms are very dirty and sticky, I’m disgusted to step there with my bear feet. Three stars for the sauna, pool etc.
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November 2019 by Dawn Gilfoy
My bestfriend did her daughters birthday there and it was very disappointing. The life guard came into the party very rudely, with a rude tone and dirty looks to announce the pool time and the rules of the pool and slammed the door extremely hard when existing. I don't know if she was having a bad day or what but it was awful. The worst part was when we got to the pool she told us our kids could not wear life jackets in the kiddy pool. I and other family explained to her our kids must wear them and she responded it's not deep enough but we explained how quickly little kids can run off and the deep pools are only separated by a walk way. She instisted they were not allowed in the kiddy pool. This was absolutely rediclous any water places I've been to encourages life jackets for small children. This girl either hated kids or had no idea about kids. Well I was there with my 6, 3, and 1 year old. I stayed very close to my one year old and kept a close eye on my other two. Sure enough ten minutes into being there my 3yr old was in the deep end drowning and not one single life guard budged. I jumped in after him, leaving my one yr old lucky nothing happened he was okay but not one single life guard even budged to come down and help or see if my son was okay. When we confronted the front desk guy of why life jackets should be worn at all times and why the life guards never budged he responded that the life jackets are a strangulation hazard. Which we told him was absolutely rediclous because the public pools nor silverwood have that rule but instead encourage life jackets for small children. He than responded that he didnt even know if it was a real rule and tried to defend the life guards saying they respond in 5 seconds and he doesnt know what happened but he would bring it up for discussion in their meeting. This place needs to be more educated on safety and handling children. No one ever tried to help, check to see if he was okay or apologized. My big issue is life jackets should never be discouraged with small children and with deep water near. I will never go here again.
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November 2019 by Darth Cauliflower
Absolutely, positively, the worst gym..."gym", hmpf...I've ever been a member of. Overcharged, underwhelmed. Nothing but a bunch of flim flam and whoopla. Charged nearly 60$ a month for old equipment, dirty facilities, and filthy pool. And I mean filthy; full of piss and excrement. The spa is like stewing in a vat filled with a hodgepodge assortment of bacteria. All rules and etiquette are lackly enforced. Unattended children run wild everywhere. A foul stench fills the air. It is the gym of the future, if the future is a post-apocalyptic hellscape.
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November 2019 by Danielle Louisa
My entire Family are members!!! We appreciate all the amenities that being a memeber includes! We even had a birthday party and it was wonderful and so FUN!!! We love swimming lessons especially!! (And how friendly the staff is- Northside is our main Branch) ?
