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October 2023 by Joe L.
I think I just experienced my best customer service I have had in 72 years on this earth. I was planning on roofing my shed 24x24, 6/12 pitch. I had a couple of roofing buddies coming the next day (Saturday) to "help" me. I have just come off of cancer drugs (Prednisone, etc.) so I wasn't allowed on ladders. I paid more to have the shingles "delivered" to the roof. Friday morning just after 7:30am The Ziggy's truck arrived . Dennis the driver ser up the conveyor belt and said I would need to get on the roof and stack the shingles. WHAT?!. I told him the I couldn't get on the roof. Dennis said he was not allowed to. At this point, I called my salesperson, Tom and explained that I couldn't even get on a ladder because of the meds. To my surprise... no, my udder shock, Tom said I will be right there. A few minutes later, Tom showed up with Scott, who I believe is a manager, both got on the very slippery roof nailed down some lubber so the shingles would stay on the roof... remember I said it was really slippery. They stacked all the material. for the roof job, came down and left. I am a guy used to giving, not getting, but that day I was a receiver and incredibly blessed. Thanks guys Joe
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October 2023 by Jason Reichel
Would not honor there own price tag. We’re talking about a 5% difference on a hardware item with normal retail margin of at least 50%
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September 2023 by Catheryn Fields
My father and I had been given the run around for a month by other stores' sales associates, told we HAD to order online while looking for all the "correct" odds and ends for our woodstove.Andy and Randy at the Ziggy's on Holland walked us through each piece and it was all AMAZINGLY on the shelf. This will be our "go to" for any hardware needs from here on out!!! Excellent knowledgeable staff and the prices are EXCEPTIONAL!!
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September 2023 by Oksana V.
One star is usually not what I would put for a local business, however this specific location employees deserve no stars! After selling us a product and assuring us that if it doesn't work we can bring it back no questions asked... we realized that we payed double on what we would pay else where we decided to bring the items back to either price match or return (we are not a business and return was under $500) we were told that this item is not returnable because it's cut. (They cut it for us btw!) there was one guy particularly that just needs to find a job where he won't interact with customers. Do your self a favor and go somewhere else to buy your stuff bad service is the worst!
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July 2023 by Andrew Jones
I recently had the pleasure of shopping at Ziggy's Home Improvement for my various projects, and I must say, it has been a truly outstanding experience. From the moment I stepped into the store, I was impressed by their well-stocked shelves and the wide range of materials available, catering to all my needs.The organization of the store is commendable, making it a breeze to locate the items I required and enabling me to get in and out of the store quickly, saving me valuable time. Moreover, their prices are highly competitive, which is an added bonus.The loaders at Ziggy's are incredibly helpful and well-informed about the products, which streamlined the loading process and made it much faster. Their knowledge of the inventory was impressive and made me feel confident in the products I was purchasing.One thing I particularly appreciate about Ziggy's Home Improvement is their extensive product selection. They seem to carry everything I needed, making it a one-stop-shop for my home improvement projects. Additionally, supporting a local business feels good, knowing that my purchases contribute to the community's growth.In terms of the lumber quality, I was not disappointed. The wood I purchased was of excellent quality, ensuring the durability and longevity of my projects.Overall, the service I received at Ziggy's was top-notch, and I genuinely felt appreciated as a customer. Their attention to detail, well-informed staff, and wide array of products have undoubtedly won me over as a loyal customer. I highly recommend Ziggy's Home Improvement to anyone looking for a seamless, enjoyable, and rewarding shopping experience for their home improvement needs.
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May 2023 by Anthony Delgado
Walked to counter after working with zoey who was amazing. I talked to Gary, Gary wasn’t very helpful and kept insisting I wait for zoey although I just needed to give measurements to see if they carried it. He was stand off ish and really rude In his own way. Still working with them at the minute. But in a second I’m on my way out.
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May 2023 by CHRISTOPHER VIEIRA
A little on the pricey side, nice staff and locally owned so I'd support them if your looking for home improvement or maintenance.
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April 2023 by Marie Mendoza
Ziggy's did an amazing job with building our pole building! I highly recommend them. They communicated very well throughout the whole process! Thank you to all the staff that played part in making this happen!
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April 2023 by Thomas Rohret
Fantastic staff. Knowledgeable and customer focused. I was in a bind today without enough shingles and Ziggy's staff helped me out with rain on the way. Highly recommend.
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April 2023 by Ted Moran
They had the the building material I needed and provided great service and a competitive price. Lowe's was out of the product I needed and getting someone to help you is nearly impossible.
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February 2023 by Catherine Donnelly
Knowledgeable, patient, helpful, local, and I find them to be less expensive than the box stores on a number of crucial items. Like trim! And drywall. They also load your vehicle for you!
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December 2022 by Terry N.
Ziggy's Installed my roof five years ago using defective vent pipe collars resulting in four leaks and extensive mold in my attic. They admit using the defective collars that allowed for rain and snowmelt to drain directly into my attic. They not only used the defective collars on my roof, but other roofs in the area (check your roof and attic folks!). They have since come out and replaced the rain collars with cheap no calk, no nails rubber boots. Against all common sense they deny that the leaks had anything to do with the mold, even though I had no mold in 2017 when they installed the roof. Mold remediation contractors tell me the mold formed because of excess moisture from the leaks in the enclosed space. They tell me it will cost $13,000 to fix. Ziggy's pretends to be a good local neighbor. Nonsense. Buyer beware!
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November 2022 by Tony Williams
Dan, Brian, Lee, Cody, Issac and the other young gentleman in the warehouse are the Dream Team.We have always went to Home Depot and Lowes prior and this was our first project with Ziggys. We couldn’t be happier with this entire experience with them and will be forever returning due to their kindness.
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October 2022 by Roger McLellan
I've been buying from Ziggy for my projects lately and find them well stocked in all the materials I need as well as very organized to help me get in and out fast and at competitive prices. The loaders are very helpful and seem knowledgeable of the products , making loading faster. They carry a wide variety of products and buying local feels good. The Lumber quality is good and overall service is appreciated.
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October 2022 by James Bramell
Great customer service and good selection of products. Counter tops and cabinets were very nice.
