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March 2024 by Albert Gosciniak
If Albert says it’s a five star, it’s a five star baby
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February 2024 by Sally Collins
Jon was spectacular!!! My husband and I both got new phones and not only was initial visit to purchase the phones pain free the on going support to transfer information from our old phones to the new ones was incredibly helpful. If there were 10 stars I would give them all ten.
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February 2024 by Micheal Haney
Staff was courteous and helpful.
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February 2024 by Jaclynn Grauman
Jon W helped us today. He was alone in the shop and juggled the needs of four sets of customers while we were there--two of us setting up new plans. He was friendly, explained things well and was relaxed and cheerful the entire ime. It was a pleasure to have things handled so well.
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February 2024 by Esteban Villegas
I'm glad Spencer got demoted. He was of no help to me and my family, Stay mad Spencer, Viva la Raza ✊️
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February 2024 by Windy Corway
Katy’s service was first class! She made upgrading to a new phone painless and was sweet to my 7yo daughter making my in-store experience more enjoyable.I’ve already recommended her to someone, and would say if you’re thinking of a new phone, go see Katy!♥️my new iPhone 15 Pro, thank you
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December 2023 by Bob S.
Awful store awful employees. When we noticed our phones quit working one day we drove to Stanwood to see if there was an outage. They told us there was no outage, but that our phones were too old that we just needed new phones. When we were done paying for our new phones, I overheard another employee tell his customer that there was an outage in our area and all phones were down. They flat out lied to us to sell us new phones, neither of which work as well as our old phones. They also told us we could get a great deal on a tablet and have unlimited internet anywhere we wanted for a great price. I specifically asked them how many gigs we get before they throttle our use. They said NO LIMITS. No throttling, and that we could stream movies all we wanted. After several months we finally had use for this new tablet when we took a trip in our motorhome. After a couple movies, it was done. No streaming for the rest of the trip. Now I'd like to get rid of Verizon for good. $1600 it's costing me to be done with this ridiculous company and their junk devices. Well worth it...
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November 2023 by Andrew O'Connor
Short staffed and long wait times. Staff is friendly, just need more!
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October 2023 by Norman Nason
Short wait time and a skilled, friendly representative activated my new iPhone.
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October 2023 by Mari Laffey
Aldair is great!!!!
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September 2023 by Bailey G
Ian was the best. We got two new iPhones and couldn’t be happier. Setup was a breeze. Ian knew exactly what to do every step of the way. This company is really lucky to have such a wonderful and knowledgeable person like him working for them.
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September 2023 by Mary Hyndman
Nick and Aldair were very professional and also quite funny. It made me feel quite comfortable with the transaction of getting a new phone. Verizon has always been great for me.
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September 2023 by patricia vasquez
Great experience. The gentleman that helped us (last name -Mendoza) was very helpful and had great customer service skills, especially patience.
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September 2023 by Teresita C.
Our family was visiting from Flagstaff,AZ and Mom's phone decided to stop working. Their previous in-store experiences with Verizon have not been favorable but we convinced they to try this Stanwood location. So glad that we did because Jon was amazing. He was patient, asked lots of clarifying questions, helped determine the cause of the disruption AND helped them find a better-priced phone plan. All on a sleepy Sunday morning. Thank you Jon, for your incredible service.
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August 2023 by Jason Schonberg
The staff was knowledgeable and helpful. I appreciated the attention to detail with my plan and phone upgrade.
