8AM - 6PM
3040 Steilacoom Blvd SW, Steilacoom11AM - 4PM
2201 S Tacoma Way, Tacoma“Nalley Valley self storage has been a lifesaver, not only did they set me up with a unit on short notice and without a reservation, they let me move into one of their larger units days later because my needs were a little bigger than anticipated. That could have been a big deal. The staff at Nalley Valley are friendly and helpful and willing to accommodate you and your stuff with a variety of units sizes that other storage facilities don't have. Overall I'm very satisfied with this facility. I give it a 4+ out of 5 ,(just because it's old and dusty).”
“We have had 2 units and a space for car. Employees were very helpful showed the property. Rates were reasonable compared to other states. Although I would always recommend checking around regarding cost it does vary. If we ever need a place in this area we would definitely use them. Although I do recommend a car cover. Cars are close to pines and we had a heck of a time getting sap off.”
“Jason and Ashley are amazing! I ordered a 10 foot truck and ran into trouble with my piano and they quickly switched it out for a 15 foot truck due to the 10 foot truck not having a ramp. They are amazing and this is the best U-Haul Company I have ever used. It is worth a drive across town to come to this location!”
“The agent that was there was very helpful and kind. I was 5 min early to pick up and was told that the truck had not arrived yet. I was not in a rush but other customers could have been upset. Perhaps as soon as the location is notified of a late return, the agent should contact the next renter curtesy. However, the mobile app allowed me to return the truck after the office was closed which is a plus when moving. I was satisfied with the customer service at this location.Just a side note when renting, they do *authorize the amount that was estimated ( days + estimated miles+ coverage) If the full estimated amount of miles and days are not used then you will see that reflected as a full charge and not pending.”
“I have rented trucks form this location off and on for years. I have always been treated with kindness and respect. I have never been charged hedden fees. Very nice and easy experience.”
“I’ve used an excellent Kubota excavator and a dump truck. All equipments run very smoothly. They are on time for delivering and pickup. Thanks Chris for a good service. I’ll call for next jobs.”
“I don't know why anyone would say anything bad about this place. I had a wonderful experience with them today. The customer service was outstanding and the truck worked just fine and was decently clean. I would recommend this place to everyone. The price was really good too. Much cheaper than getting a similar truck from the home depot.”
“The U-Haul experience and customer service was great! VICTORIA @ the 5415 S Orchard St, Tacoma, WA 98467 location handled everything for me and she was awesome! I Would recommend! Thank U-Haul!”
“Youssif Rocks! I nominate him for Best in Customer Services 2023. He's handsome too. ☺️ It's nice to be treated like a human being. At times I need things explained in detail when I'm spending my hard earned money. Excuse me for breathing. Skip the rude attitude.”
11:30AM - 3PM
3501 S 38th St, Tacoma“Amanda was extremely professional, she called me on the day of my reservation. She emailed me for early pick up availability. So helpful. Thank you Amanda at the Tacoma store!!!!”
“I was having so much bad luck with trying to move.I went to the Lakewood u-haul I needed a truck and Dylan (GM) was so awesome he helped me with picking the right size truck. When I went to turn my truck I was a little late and he took very good care of me. I would recommend him and his staff to every I know! Thanks Dylan!”
“I have come to really like this U-Haul location. Friendly, helpful, efficient, and clean equipment. Not much more I could ask for. It has prompted me to rent from U-Haul more and not even consider other options.”
Open 24 hours
1909 S 54th St, Tacoma“The customer service is great and the staff (Chris) is very helpful with questions regarding the rental equipment and what is available.Thank you for the great service!”
“There was some confusion over billing, but not a big deal. Things were running a little slow, but parking was a bit of a mess. Trucks were clean and in good repair and people were nice. I would certainly use them again.”