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April 2022 by Ann C.
I would give ZERO stars if it were an option. I over 30 minutes to pick up the moving truck which I had reserved online and was given excuses by the employee that he was being watched by cameras and had to continuously stop helping myself and another customer to run the car wash. I requested additional time on my rental since it is rented by the hour and was refused. Terrible customer service and extremely frustrated that my time was valued less than every single car that pulled up for a car wash. I will never rent a truck from this location again.
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December 2020 by Leander Yazzie
This place is not helpful The customer service was decent but slowly went downhill (fast). They charged us more than we were quoted. We were told to come here because the other dealers didn’t have the truck size we needed. The young man who helped us needs training on how to sign out the equipment and charge the customers. He is also in charge of the car wash so we stood there while he helped the other customer (which is fine, at that point we had a little time to spare).We drove off and got a call from the “gas station” manager demanding we come back NOW. We told him we are almost home and I needed to be back at work.We come back in the morning, and more BS. They are now going to charge us double the price we were quoted to add the tow bar (dolly). Not cool.
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December 2020 by david janes
The $19.95 a day is a jock. With all the fees and charges. Turns out to be $59.95 . That why I only go when its absolutely necessary.
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July 2020 by C Royal
Small, but very convienent location from me.
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October 2019 by Dhurba Adhikari
They have poor customer service and they are not professional.They charged me more than what I was supposed to pay .Please do not do any business with them.Don’t waste your time and money there.
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July 2019 by James Davis
There was some confusion over billing, but not a big deal. Things were running a little slow, but parking was a bit of a mess. Trucks were clean and in good repair and people were nice. I would certainly use them again.
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May 2019 by Subham Kc
If you have time to wait until the guy washes all the car you can go there. You will wait forever. I am waiting here for 30 mins and the guy said "I have to wash cars" and just left.
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August 2018 by Cortnie Cardey
Great location, great service!!
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May 2018 by MTV Uzb
Nobody not work there phone dead
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June 2017 by Nick Franks
scheduled a truck rental for Saturday, a week in advance, arrived Saturday to pick up truck only to find, no truck... so i ask some questions and apparently they changed our location. without ant notification. "i'm sorry" dosen't get me back my day that was wasted. uhaul employees were unable to do anything to help us other than say i'm sorry. I WILL NEVER be using Uhaul Services again.
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August 2016 by Edith Acosta
DO NOT COME HERE. Poor customer service and they are thieves. They charged me for two days when I was only gone for FOUR HOURS. U-hauls are rented by the day, NOT by the hour. I asked why it was so much more than what I was quoted at and he said it was because I "was late." I WAS NEVER GIVEN A TIME TO BE BACK BY, and definitely not informed that I would be charged double if I wasn't back by that time. When I mentioned this to the guy, he said there was nothing he could do about it and charged be for two days rather than one FOR NO REASON.