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February 2024 by Lyndsey Fain-Rhodes
Least friendly chase I’ve ever been to.
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January 2023 by Kathy Nelson
They are kind and caring. They want to do what they can to please the customers.
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May 2022 by Olia M
Good location. Beautiful trees in the parking lot ?
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May 2022 by March
Good location. Beautiful trees in the parking lot ?
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October 2021 by S. Sheppard
Eileen helped me open a new account and was awesome! Kelly, Amanda and Annette are all wonderful as well!! Thanks ladies for being so great to your customers!
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September 2021 by jewel link
Nothing nice too say. They took down the last review .they are a terrible place. Take money from people.keeping their customers money. Look it up on social media has it every where. Trying to keep my friends money .
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June 2021 by Blair Carreau
Worst customer service in all of the chase branches. I haven’t had one good experience ever. Why did they have to shut down the Fred Meyer sumner location.
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February 2021 by Kjellsea S.
This is an awesome branch! Everyone here is very friendly and makes you feel welcome when you walk in. They are very knowledgeable and helpful with any questions or needs! Belyn is who helped me while I was in and she was so nice and knowledgeable, you could tell she really cared about building relationships with customers and trust!
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December 2020 by Stephanie Sheppard
Eileen helped me open a new account and was awesome! Kelly, Amanda and Annette are all wonderful as well!! Thanks ladies for being so great to your customers!
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November 2020 by john talley
Super friendly always nice there ....it's old.... The drive-through is small but it's what you would expect for a small town old bank.... The Chase in the town I lived in before sucked.... This one and the people make up for it otherwise I would be looking for a new bank.
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November 2020 by Jason Leland
I live in Auburn. I don't bank with chase. I needed to depositi my sons tax return and stimulus check because he is away at boot camp for the Marines. The chase banks in my area got such horrible reviews I drove from auburn to Sumner to deposit the checks. The bank was not busy, the teller was friendly and helpful. Their doing it right in Sumner. Thanks Chase bank.
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October 2020 by brandon barlow
I have been having trouble with different branches and when I called this one, Annette got me an appointment right away and was EXTREMELY helpful and happy to help. Definitely recommend!
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January 2020 by Mercedes H.
Chase is the worst corporation I've ever encountered. Their customer service in the face of a family tragedy has deterred me from ever becoming a customer and I will recommend to anyone who will listen to avoid them at all costs.
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June 2019 by Raché Schultz
Atm always available
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June 2019 by Kristy D.
Rude and incompetent staff, will not be back. They wasted a ton of my time for a system error on their part, had me calling my other bank to raise my limits when it was there computer problem. The lady "helping" me tried absolutely nothing to fix this, just told me sorry and that she "didn't know why" but instead of asking a colleague or doing literally anything she just told me to try at Bank of America down the street instead. BOA had no issues issuing what I needed and were quite pleasant.
