Evergreen Note Servicing is a company that customers have been with for years, appreciating their timely responses and lack of issues with customer service. They are known for their exceptional customer service, with one customer highlighting how a representative caught a crucial detail in a purchase and sale agreement that saved them hundreds of dollars. This representative professionally contacted all involved parties and persistently followed up, ensuring the necessary document was secured, even when others had not acted. Customers have experienced no difficulties making payments with Evergreen, with the option for auto-pay saving time and effort. As a result, some customers are looking to use Evergreen again for owner contract payment plans. The company is praised for hiring caring, experienced human beings with actual knowledge of loan operations, escrows, impounds, modifications, and other useful loan details, helping to maintain splendid relationships for investors.
I have called and emailed them 4 times to pay off early. No reply and I can't talk to anyone. They just say email my request. I .have emailed for 3 weeks and no reply. It's not easy
December 2024
Well my story is different I've been with Evergreen for years now and they always respond and get back to me in a timely manner and I've had no issues with the customer service at all. Johnny A.
September 2023
Evergreen note servicing have been great whenever I call or need anything.
