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March 2024 by Ramos Family Channel
I have used this pharmacy for many years however, the new phone system constantly sends out texts for scripts saying they’re filled and they're not and i either have to wait several hours or come back. This has been an ongoing problem for several months.Yesterday I had an extensive hand injury that resulted in major surgery and trying to get my prescriptions from this pharmacy has been a massive joke. They are always closed. I spent a FULL 24 hrs with no medication because I couldn’t get it from the stupid pharmacy!!!!These guys are great for regular meds you take all the time…aka the recurring prescription…but they are seriously not able to handle emergency med fills. This is a problem for a pharmacy and it gets passed down to patients who need the meds.I will be finding a new pharmacy from here on out. Because you never know when an emergency is going to pop up and this pharmacy is CLEARLY not equipped to handle emergencies when they arise.
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January 2024 by Carrie Wilbur
Absolutely love the staff and so glad to have people who work this hard for my kiddo’s healthcare needs.
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October 2023 by Nick Larson
The last two times I have attempted to fill prescriptions I have been met with incompetence and disrespect.Both times I ordered my prescription 48 hours in advance. When I arrived I was informed that they could not fill it for various reasons. When I asked why I wasn't called to be told this they informed me they didn't have the time for this. They just wanted me to show up and be met with issues once I was out of my medication. This gives me no time to work with my medical practioner to fix any issues (though both times it has been issues with the Pharmacy).I understand they work with sick and emotional people daily and are forced to work with those suffering through addiction, displaying drug-seeking behavior. This should not mean you approach everyone cold and rude. When I asked to speak to the pharmacist (as I am a medical practioner) he made eye contact with me and shook his head no.I'm astounded by the disrespect and I encourage anyone in Sumner to frequent Nicholason's Pharmacy or any of the other options available.
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June 2023 by Emily G
Pharmacist Mia refused to fill a prescription my son needed to stop him from vomiting. The prescription was written by an MD with urgency to prevent dehydration. Mia told me “I went to school” alluding to the idea she knew better then a physician and wouldn’t fill it.Bonney Lake Fred Meyer pharmacist filled it with no question.
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June 2023 by Monika Warner
Staff is very professional, high caliber, diverse and friendly. Anyone saying otherwise might have been having a bad day themselves and projecting. I have been going here since the day they opened.... 20 years?.. through all staff changes caring for my family of 5.
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June 2023 by Emma G
Pharmacist Mia refused to fill a prescription my son needed to stop him from vomiting. The prescription was written by an MD with urgency to prevent dehydration. Mia told me “I went to school” alluding to the idea she knew better then a physician and wouldn’t fill it.Bonney Lake Fred Meyer pharmacist filled it with no question.
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June 2023 by Chrissy
I've been going here for 10 years, the people have always been very polite and helpful.
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June 2023 by Brad S.
This is got to be one of the grossest, filthiest bathrooms I have ever seen in public. Kroger has totally let this store fall apart since buying out Fred Meyer. It's hard to believe that a public bathroom is in a place where you buy food and is in this kind of this disrepair. They had to take the mirrors down in the bathroom so the meth heads wouldn't stare at their faces for hours.
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May 2023 by Ken S.
The best Fred Mayer I've been to. Clean and great staff. Fruits are fresh as well as a large selection of fresh seafood.
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May 2023 by Marlene Arrisola
New prescription and pharmacists didn’t have time to go over the med with me.Pharmacy drive thru hours are not open till 11:00. No posting for customers to know, so I waited till they opened and was told not to wait because people behind me called and complained that the line wasn’t moving. They probably should post a sign at the entrance of the drive thru. Very poor customer service!! I’m a long time customer and will be changing pharmacies.
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May 2023 by R
Worst pharmacy ever!! The pharmacist and staff members are all unprofessional and unorganized, just incompetent. I've been there twice, and every experience was awful. First visit the pharmacist made a mistake on billing my insurance and wanted me to pay out of pocket to get my prescription ridiculous! Made him call my insurance back to reverse the transaction, and he acted like he didn't know what to do. SMH!! The second time, they told me my prescription was ready for pickup in 30 minutes, and I called back another 30 miuntes to reverify. It wasn't even ready when I got there an hour later. Plus, they don't follow pharmacy protocol when requesting medication transfer. They'll tell you to do it. IT'S PROTOCOL for the pharmacy to do the transfer. Incompetent! This pharmacy is just horrible.
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March 2023 by Anastasia Henley
Staff does not communicate at all about when a prescription can or can not be filled. Have had a few experiences where the staff told me it would be ready next day and there were no issues. Until I go to pick it up and then they are unable to fill for reasons they knew about when I placed the refill.
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March 2023 by Juan Carlos Dominguez Mota
Every time that I go to the deli department they don't even say hi to me and they're always in a bad mood, I don't know,Maybe I'm Wrong, or maybe I'm just Brown ?
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December 2022 by K'Sheen B.
FRED MEYER NEEDS TO FIRE THEIR SECURITY!We sent our 15 year old BLACK son in the store to pick up some ground Turkey meat. The whole time he was on the phone with his dad to make sure he chose the correct brand. Lines were very long so his dad told him to go to the deli to pay and check out which he did. As he is leaving the store some random woman NOT IN UNIFORM approaches and grabs our son accusing him of stealing! He asks her to let him go while your lazy guard is just sitting there!! A store worker shows up NOT SECURITY, and walked my son back to the deli to confirm he PAID!You folks need to do better to make ALL people feel welcomed and protected. Now my straight A student, a young black male has had a first hand lesson on RACIAL PROFILING!!!Will be spreading the word on this one!
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December 2022 by K S.
Until tonight I would have said YES to recommending this place, however after tonigI will say don't come at night when Erik is working. He has a fucking dick. My cousin lives down the street so we run into your neighborhood Fred Meyer to get a Duraflame log. She finds Erik in an aisle. Not sure what he was doing because I was two isles over. I heard her say excuse me do you sell Duraflame logs and his answer was yes in garden and they're locked right now. She said well your store is not closed. Is there someone that can unlock it for me ? This man heavy side so loud I heard him two isles over, that is unacceptable. Then I walk around the corner with Erik. Find Traci to unlock the door cause he's going to break. He doesn't know I'm even with them and I hear him talking shit about my cousin to Traci who now is going to unlock the door for my cousin. I walk up to her nicely and let her know that I heard what she was saying to Erik and what Erik was saying to her and she needed to watch yourself because she doesn't know what customers are together. Those two need to be reminded that they work in customer service. And if they don't know, customer service is just that, servicing the customer. If you don't have the right attitude to work in customer service, then get a different fucking job! I'm sure the last thing your customers want to deal with is your dumb ass attitude while they're trying to spend money in your establishment. I'm sure the only reason you treat customers like that is because it's Sumner and you get away with it, bring your ass outside of Sumner see if you can talk to someone like that in a different Fred Meyer, matter of fact you should try it at 72nd and Portland bitch