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February 2024 by Johnny S.
When I found a better rate and had to pull alot of money out of Heritage in Sumner, WA., Kevin was helpful every step of the way even though my business was going somewhere else. He never lied or tried desperately to get me to stay - his interest was genuinely my best interest and I find that very rare. In a Willy Wonka kind of way, we worked something out and I ended up staying at Heritage because they gave back the Everlasting Gobstopper instead of selling it to Slugworth. Honor is more valuable than gold.
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January 2023 by t sustaita
The employees make u want to come back. They r so friendly
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August 2022 by Taffy Melton
The people here have always been friendly, welcoming, and helpful! I really like doing business here. They make you feel like a person, not just a number.
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May 2022 by tracie sustaita
The employees make u want to come back. They r so friendly
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October 2021 by TJ
Sitting In line as the inside is closed yet they’re telling customers to wait while the tellers come outside to handle transactions. So why shut down the banks inside only to make maskless contact anyway? Now to the crazy part. We pull up to have 2 women tellers just stair at us with blank looks. No welcome to heritage bank no nothing just what do you want! We smile and try to be polite only to be returned with angry dirty looks from both women. I can’t make this up. 2 older women who look extremely angry and are rude for no reason at all. Watching other people drive through and get treated the same way. Who in their right mind would bank here? I can’t get over the blank stair and what do you want! Not to mention it’s been 35 min for a simple transaction and still waiting in the parking lot with my kid as the teller repeatedly comes to my car without a mask on. Is this the twilight zone? Now I just watched a teller walk inside with customers, I’m wondering why some people get special treatment? 45 min and waiting.
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May 2020 by E Nicholas
Heritage Bank, and especially the branch I work with in Sumner, are exactly what I love the most, a friendly community bank.
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January 2015 by Dawnee McCulley
I love this bank! Such wonderful tellers. They are friendly and knowledgeable. They take the time to know your name and greet you personally!
