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March 2024 by Hosea Hudson
Rooms are clean and housekeeping comes by everyday make sure they stay clean. Good breakfast every morning which is always a plus.
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March 2024 by Melissa Hosten
The staff was super helpful. This was an easy spot to catch rideshares. The room was spacious and comfortable.
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March 2024 by Wouldn’t you like to know?
I’ve stayed at this specific Holiday Inn twice, and both times, I absolutely loved it!The rooms are nice with a comfy bed, which is to be expected from one of these. The staff were super friendly both times, and the breakfast food they had was always delicious!The location gets five stars from me too. It’s in s nice, secluded countryside zone (my type of area), so it’s mostly very peaceful. It also offers a mostly unobstructed view of the glorious Mount Rainier, which is an automatic plus!
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March 2024 by Robin Paulson
Overpriced, Breakfast taste stale, coffee is watered down, my son got a rash/ bug bite reaction from the bed while he was sleeping when he woke up he was all itchy with a hot red rash. DO NOT RECOMMEND!!
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March 2024 by Mike Lawson
Very pleasant and a great staff.
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March 2024 by richard bearden
I stayed 2 nights...first night was ok...the customer service personal needs professional training, but for this region it's ok i suppose ...the next day stay right after I took a shower I stepped out of the room for a moment...the water was still running..both the sink and bathtub stoppers closed automatically by themselves...I received a fraud alert text and then my place of employment called me..I never disclosed any of my personal information of employment..they charged $10...then tried for $750...then $1000...my bank cut my credit card off immediately...the failure in the restroom alliance was not my fault to cause water to pour onto the floor...but to commit fraud simultaneously without ever calling me before trying to resolve anything about the situation...that was unheard of...I hope never to stay in this place...the people jump to conclusions without ever notifying the gust...
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March 2024 by luis Martinez
Stayed here overnight, and it's a dated property. It's not a newer holiday inn, but check-in was swift. Rooms were not the cleanest . Parking is tight and limited. The positive is there is a Starbucks and a 7/11, and it's off the highway.
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February 2024 by Jae Bear
They won’t even wait more than one second to hear someone on the phone. Don’t try calling back because they’ll just hang up again. Terrible customer service. I’m glad I’m not applying for the job anymore.
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February 2024 by John Ransome
Clean and friendly. Our room had everything we needed. Bed was comfortable and WiFi worked
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January 2024 by P Buroker
Pretty nice hotel eat in the bar it's really good foodWalkability: Denny's is right in the parking lot
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December 2023 by J N
The hotel was nice, and the room was clean. The staff were all courteous except for the one who worked the front desk on Saturday evening. We were in Auburn for a sports tournament over the weekend, and the team stayed at this hotel. The youngsters were 11 years old. On a Saturday night at 7 p.m., the parents and approximately 15 children gathered in the lobby for a secret Santa gift exchange in the common area restaurant lobby. The front desk personnel advised the parents to check out and leave the hotel immediately, and she is calling the police. She didn't speak to any parent(s); there was no warning or dialogue about her concerns. She stormed into the restaurant, yelled, and told us to leave at 7:30 p.m. on a Saturday evening, expecting all of the parents and children to find another hotel. I believe she could have exercised better communication skills and perhaps enlist in some conflict resolution training. We've stayed in a lot of hotels over the years with the sports team and have never experienced anything like this before involving young kids. Needless to say, not staying here for sports tournaments in the area.
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December 2023 by Natalie Tomal
The bed and pillows and towels were so clean and comfortable and soft. Great location and the security they have at night is a great relief that our vehicles and building are as safe as possible! Pet friendly!
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October 2023 by Sabena Londino
Clean room. Comfy beds. Bathroom shower felt like it was going to fall through the next floor and made noises even when nobody was in the bathroom. Lady doing breakfast wasn't very friendly but rest of the staff was decent. Cleaning /maintenance crews were nice. Has an indoor pool which was pretty nice. Saw cops going around the parking lot a couple times during a short stay. Not sure why but I've seen crazy stuff at hotels throughout my travels so not something I care to see. This location isn't the best of locations as a lot of truckers come through the area. However, it's very easy to get on the highway from there. There's gas stations and coffee stands around, if that's your thing.
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September 2023 by Sheena Nessly
Great service. The front desk was suuuper friendly with me. The room was detailed nice. Only had a stain on the sheets which I knew was to possibly be the case cuz well hotel. Otherwise it was a great stay and would definitely come back again!
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September 2023 by Charley Lough
Really nice. Bed was comfortable. Staff extremely friendly and helpful. Shout out to Charles, Nick, Brian and Jillian at the front desk. Very hard workers ( above and beyond!). These people are the face of your hotel, and they are fantastic brand ambassadors.Angie the breakfast lady is top notch! I could talk to her for hours. She is constantly moving and making sure everyone is taken care of.The pool area is a little dark, but adequate.Overall We were more than satisfied.Food & drinks: Very good ? breakfast buffet.
