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“Well, customer service was really good. And prices were relatively fair. I have noticed a difference when you go to areas of the store. And it seems that specialists, now that around do not know a lot about some of the products or how to use them or install them. Just seems like there has been a big drop in that knowledge in the store going on for the past few years. I'm not saying the store is not a good place to shop. And I'm not saying that the employees do not offer great customer service, but to lack of knowledge Or experience has shown compared to what it used to be.”
“Service and knowledge of their products are essential key to this nursery. Trees, bushes and plants are great. Through the years we must have planted 20 + trees ! First place I went fall my garden plants too! Oh their flower baskets are something to behold! You won’t find these anywhere else! Healthy gorgeous baskets for the entire summer! Pricing is very fair!”
“How have I lived here for so long and not known about this place. Definitely a gem. A free bonsai exhibit and a separate area (need to pay for this part) that has green houses, trails, benches and an area with rhododendrons for purchase. A must see for any outdoor enthusiast or just for a peaceful afternoon.”
“I came to the nursery in search of some native shrubs to plant for my mom as a retirement gift. Dede directed me to some lovely red flowering currants, which were carry-overs from the previous season, so they were actually being clearances out. Fantastic experience! Covington Creek Nursery will continue to get my business.”
“This was our second project with Todd's and we could not be more happy. Brad listened to our ideas and created a plan that was perfect for us. I would not hesitate to use them again.”
“I stopped in to buy some flowers for my daughters birthday, and what I brought home was a beautifully arranged bouquet of fresh flowers that lasted a very long time. I gave her an idea of what I wanted to spend and she had me pick out a few flowers. She then made an impressive arrangement complete with a balloon, vase, and stuffed animal. She did it all while I waited!!
We got so many compliments on the flowers as they sat at our dining room table over the next few weeks. We will definitely be going back for all of our local flower needs.”
“This is a beautiful nursery. You can tell they take care of their stock. Very nice selection of trees and plants (even indoor ones). The customer service was attentive and welcoming.”
“I want chickens! They have baby turkeys, too. Great store for garden needs. Plant selection is small, but the prices are very competitive. The only place I have been able to find bags of filbert shells, which I love to use for mulch.”
7:30AM - 4:30PM
6620 River Rd E, Puyallup
Nurseries And Gardening
“The directions on google making it harder than it needs to be. Okay, this place, looks a little rough around the edges, but, they are so nice and helpful, and they have a lot of stuff to check out! Great, easy experience, will return!”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Never had a bad experience here, staff have always been very helpful and pointing me in the right directions of new sales that I'm looking for that are on the end caps. Military discount is applied to most items, but not everything in store. I don't understand why numerous companies hand pick which items will get a Military discount and others will not, but it's not the end of the world. Have found the dedicated parking for veterans a BEAUTIFUL thing, as sometimes the place is packed and it saves me from having to walk extremely far to where I'm trying to shop in. I recommend this location as a place to shop, as you will always get/find what you need extremely quickly.”
“Truck rental at home Depot was pretty easy
Called Penske and made my reservation date, picked it up 3 days later drove one way dropped it off and that was it no hassle”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Showed up for Pre-Selection and came back a week later to cut our tree! It seems that if you want to have a U-Cut experience these days you have to go to any tree lots pre-selection. It was a super simple process and the tree was at a great price point, places we have gone to in years past were way more expensive. When we were picking out a tree for pre-selection we had so many different contenders because there was a ton of great options. They manicure all the trees to make them all perfect with a classic Christmas tree shape. I would definitely come back here every year provided I made it to pre-selection. Donut food truck was an added bonus + wreaths for sale. Kind older fella even helped me with my tree out to the parking lot!”
“I have always found the staff to be helpful…but I want to give a special shoutout to Amanda in your lumber section. She helped me figure out what I needed to complete my home project. Thanks Amanda..you are appreciated!!”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“I swung by one Saturday afternoon on the way home from the Enumclaw Sales Pavilion. I needed a few boards to finish building a cage for the critters I'd just acquired at auction, & some hardware too. Their staff were friendly, polite, & helpful. Since this isn't my normal Home Depot store I didn't know where anything was located. They happily answered my questions of where I could find the items I needed.”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“Rented a aerator and thatcher. I was told I could not use the U-Haul trailer that had already been rented. Because of some insurance issues they had in the past. After getting a manager involved and pointing out a customer loading the same equipment onto a makeshift trailer of plywood and metal frame and two little tiny tires. The manager gave his approval.”
“I enjoy taking my dog for a walk here although employees are no longer allowed to give treats. Other dogs in the store are usually well behaved.
Associates are friendly. There's a few that are knowledgeable and can help but not many if you want more than just the basic locations of items.
Only complaint is that more and more items are being locked up and hard to find an employee to unlock.”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“A lot of clutter in the store. I know they have a lot of products and limited space but sometimes it's just difficult to get around everything. However the customer service staff this morning was amazeballs.”
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“Higashi Nursery is an absolute gem and hands-down the best place to find a Japanese maple. The selection is incredible, far beyond what you’ll find at Home Depot, Lowe’s, or even local nurseries, which mostly carry stock from Monrovia. The trees here are noticeably healthier, better shaped, and clearly cared for with love and precision.
This nursery is run by a kind Japanese woman who, at 71, still tends to every tree by hand. She and her husband immigrated from Japan in 1974, and he personally hand-grafted every tree before retiring. While they no longer graft, she continues to grow new maples from seed and shares her deep knowledge generously, guiding us on everything from soil mix to watering schedules.
If you’re local to Seattle, it’s absolutely worth the trip. Just make sure you bring a truck or van, along with plastic bags and string to secure your trees. They accept cash and card, but there are no returns or guarantees, so follow her advice closely. This is not just a nursery, it’s a labor of love. Don’t miss the chance to get a truly special Japanese maple before she retires or sells the property.”