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June 2025 by Ray Hardy
When I walked in the store on 166th in Sumner, WA last Sunday morning. I was undecided as to what exterior cleaning product I needed for my New Yukon XL. I sure I look confused as I scanned over all the items. The young lady working that morning, came from behind the counter to inquire about what I needed, then helped me pick out the product for my vehicle. That’s old school customer service man! I was so impressed with her attitude and professionalism. Thank you, whoever you were. I felt appreciated as a customer! ❤️
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April 2025 by Shane Paullus
Had what I needed
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March 2025 by Laura Spriggle
O Reilly's counter staff has jokes! It's only funny cause dude knew exactly where and what needed was in the shop. Couldn't tell me how often I needed to rotate the air in my tires though!! Ha who's funny now......
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January 2025 by Scott Miller
Yesterday I went in to the Sumner O'Reilly's to get my battery tested. Sure enough I needed a new one. Talon was helping me and gave me the tools to swap out the batteries. Well, I ran into a few troubles with the bolts and fittings on the new one. Talon came out to give me a hand (repeatedly). He went above and beyond his duty to help me out. It is people like Talon that help drive repeat customers back to places. I will certainly be back to O'Reilly's for future auto parts needs!
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July 2024 by Dj Jones
Highly recommend! I was so stressed out when I went into O'Reilly's today. I walked out feeling not only relieved but feeling uplifted. Ry helped us. He has the most impeccable customer service skills and he's an amazing person, as well. Again, I highly recommend.
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April 2024 by Jory Huebel
Friendly staff
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April 2024 by Bill Davis
Had what I needed.
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April 2024 by Connie Dewitt
Nice and helpful
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February 2024 by Joe Melton
Got what I needed
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January 2024 by April Clarey
Great customer service & always helpful funny staff
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November 2023 by Travis Fultz
Needed a new A/C Blower Motor for my 2012 Ram 1500 V8 5.7 Hemi they had one in stock, which was awesome!! Old one has been ticking for sometime, replaced it this morning, perfect fit like the OEM and all I’m hearing is the blowing of the air no more annoying tick. Best part is it has a life time warranty through O’Reillys which you can’t beat, so I wouldn’t have to purchase another one if this unit goes bad.
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September 2023 by Mak Parshall
Very helpful, They have most of the parts I need, I'm a frequent customer. Good service, clean store
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September 2023 by Linda Baker
So helpful
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September 2023 by Zach Higgen
Very helpful staff
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August 2023 by jeremy hilliard
Sometimes you got some dinkus is working at these auto parts stores however this one has knowledgeable young men and women that work there as well as some old timers if you need a part or a free reading go ahead and come down here to the O'Reilly's these guys will take care of you
