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February 2024 by MrHangman22371
The staff was professional and informative. The scheduled work was performed in a very timely matter. The price of the tasks performed was actually a bit lower then most other places quoted me. If I have one criticism I would have liked to have a video sent to me with the explanation and seeing highlights of the vehicle inspection. It adds a different element to the service department. But I was very impressed with the service I was provided today.
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January 2024 by Aleida Barraza
Our car arrived on a Tuesday, next day the diagnostic was complete and we were told the car would be ready no later than Friday, but it was done in 24hrs. Rex communicated timely, and customer service on the phone and in person at the dealership was great!
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January 2024 by unko caleb
Check in was fast and easy ! Took my car in at 7am for oil change and 1500 maixtenance check up. And it was done by 830 am. By far the fastest service I’ve ever came across 100% happy still had the whole day to do everything I needed instead of waiting for my car to be finish
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January 2024 by Linda Sader
Sunset continues to provide excellent customer services. The Customer Service representative, Christine Warren always schedules for technicians to pick up my vehicle for maintenance which is so helpful for me as a disabled senior customer. I also appreciate that when you purchase a vehicle from Sunset you’re entitled to free oil changes for life.
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January 2024 by Steve Gillette
Probably the best used car buying experience I've had. The salesman we worked with, Craig W, was very friendly and helpful, and best of all there was no pressure, bugging, games, or a bunch of back and forth dickering. Sunset does provide a lot of extras (free oil changes, extended warranty coverage, etc), toowhich is nice. Definitely recommend!
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January 2024 by Jolene Compston
We were greeted by a nice salesperson, Craig Weidner he was not pushy, he answered any questions we had. He also was very knowledgeable about the difference in gas and diesel trucks. He asked us what we would be using the truck for, such as pulling an RV or just casual use. He informed us of the difference in mileage between the gas and diesel engines. He also explained all the features of the truck and there are a lot of them.He let us test drive it and once we made the decision to move forward with the purchase, he helped us download and setup the Chevy App. He made sure we were ready to drive off the lot with all the information and tools the app had to offer. He truly cares about his customers. We would highly recommend Craig and Sunset Chevrolet to friends, family and business colleagues.
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December 2023 by Drew Jacobs
Easy to deal with, transparent pricing and excellent customer service experience. I regret not taking my truck to this dealer years ago. Although I have a maintenance plan and I have to submit a claim for reimbursement, it’s worth it based on experience. My service advisor Christine was friendly, knowledgeable and helpful. They gained my trust and I’ll continue to use their services.
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November 2023 by Lindsey L.
DO NOT BUY A VEHICLE FROM SUNSET. They are dishonest, don't honor their warranty for life and it's completely false advertisement. They also do not care if your vehicle is u safe to drive. I had an approved torque converter, it failed, they replaced it again and now that the transmission has failed due to faulty parts from sunset they don't want to replace my transmission even though their failed part caused the metal in my transmission. I submitted all my receipts from the work and warranty company claimed they couldn't validate so they will not replace it. Keep in mind this has been all over the last 7 months. Not sure how that process works but they are the receipts I got from the mechanic. They do not help you get resolution or offer solutions. As a previous loyal customer I will never purchase again. Profits over safety!
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November 2023 by Bill Thompson
I commute a lot for work and wanted a car that was more fuel efficient and fun to drive and found an awesome Mini Cooper S for sale at Sunset Chevrolet. They were great to work with through the negotiation and purchase process. All the staff is super friendly and I’m really happy with my purchase. I would highly recommend stopping by Sunset Chevrolet if you are in the market for a new or used vehicle!
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November 2023 by Nina Smith
I wanted to come on here and rave about Christine Warren! She is AMAZING!!!!!!!Not only is she extremely knowledgeable, but she cares about her customers!!! You can ask her anything and she will find the answer for you. I’ve known her about 2 years now, and she truly is the BEST!!!!!! I will buy my next vehicle there because Christine works there and Sunset has amazing customer service. It was really upsetting to have my transmission go out on my vehicle. It is only 2 years old- so I truly appreciate Christine making the process as painless as she could!!! Since my parts were on back order I was given a loaner to use, I had a loaner vehicle within 3 days of warranty approval!! Thank you so much sunset Chevrolet! Our family will always be loyal customers.
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November 2023 by Chris S.
I recommend sunset Chevy ask for Dave of Doug both are great guys no s pressure sales! A pleasure working with them
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November 2023 by Mariah Pede
After several disappointing hours of looking for a truck one day. My husband and I decided to take a look at Sunset. When we arrived, I'll admit I was not very optimistic, since the day started out with sales people greeting me with disdain. When Douglas Hill our sales rep at Sunset introduced himself, and simply asked what we we're looking for, I was instantly skeptical. But, as I began to explain that I had my last truck 25yrs, so I knew roughly what I needed/wanted. He listened and really gave consideration to what we were looking for in our next purchase. He began showing a us a few choices, but they just weren't the one. Then he remembered a truck that they had just listed that day and it wasn't even out front yet. As we made our way to back parking area, it was love at first sight, LOL. It was all the things I was hoping for in my next truck. The Sunset team worked hard to get our payment price right where we needed it. We are very happy with our purchase, and I am extremely grateful for the entire experience at Sunset. They turned a disappointing day into an exciting experience. Highly recommend to anyone looking for a truck, whether your looking for a work horse or a show pony, they've got them all!
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October 2023 by Rod W.
very dishonest people at sunset chevrolet. starting with the owner phil Mitchell. he texted me and told me he would give me 100k for my car. 10 months later only 80k it's a 32 ford and those cars don't go down in value 20k in 10 months. then was told in a text the truck I was looking at was $ 62,999. but when I got there the salesman told me the truck was $ 66,999. very crooked going on there starting from the owner him self phil Mitchell. I have proof from text messaging supporting everything. please spread the word
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October 2023 by Michael Weiss
Picked up my Corvette today 10/12/23 after 9 days at the dealership, what a disappointment. I dropped off my Vette clean, I get it back dirty as hell and greasy fingerprints on the driver glass, driver door handle area, interior driver door and trunk. No care was given at all. I’ll never bring my car back, I’ll drive the distance to another Chevy. Also thanks to the tech working on my car who assured me he’d top off my dot 4, but didn’t.Lastly, if you’re looking for a fair trade in value look elsewhere. On the Kbb sheet that was provided to me, it didn’t even have all the features of my car, even said my car was in fair condition. We can agree to disagree. I’ll just leave these pictures for reference. Find someone else to low ball!As a retired Army Veteran, I’d definitely not recommend this dealership.
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October 2023 by Donna
Stopped in Service Department for a quote to purchase & install our diesel vehicle's replacement battery. Sunset price was doable, they had a battery in stock, and we were able to get it done right then. Slick. Always happy with customer service at Sunset. Thank you.