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July 2025 by Sue Carnahan
Gemma is always great to work with. Friendly, knowledgeable, professional.
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April 2025 by Sergio Ilin
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August 2024 by Joseph Nitschke
Basically closed the door in my face at 4:59. Completely ignored me right in front of her.
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February 2024 by Scott Wooster
Great bank. Great people!
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February 2023 by Jim Mavity III
I have been to this bank since 2011. The people here are very nice and courteous and I am the same way with them to. I have been getting some satisfaction surveys from them about certain interactions in my email and after the most recent survey email. I have decided to give us bank in Sumner a good rating and review. Had no issues with the people there, Anna is a good and kind banker, Shelby is another good one she also use to work at my work, and so is Gemma. Never had any trouble except when I get scam phone calls I call the bank to see if anything is okay. Overall I get pretty good service through them. ??
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July 2022 by Chrissy V.
I made a call to USBANK on 07/10/22 to arrange a Sweepstakes winnings for myself to be notorized. I attended the notary appointment having a time limit to claim my winnings and I was refused service when I got there she said no that it looked fraudulent and she don't want notorized the affidavit that's what it was just a release of my identity and address also a us citizen my social security number. well just to let your bank know I went to wells fargo as nd and there my bank now with my $20.000.000 000 winnings your loss zero from me
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May 2022 by Ricardo Rios
Pues lo unico que pudo desir es que son muyy a tentos en todo lo nese sario
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January 2022 by Billy Wilson
Do not use ATM. Getting my money back is way harder then it needs to be.
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October 2021 by AMP's KeepSakes
Horrible. Absolutely horrid. This one complains about a coin shortage, yet they are not willing to take my coins because of "policies." I also got shorted in change. You must be a pretty incompetent teller if you can't give out $5.50 in half dollars!
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September 2021 by Susan P.
You take a Ck in, the girl at the counter is wearing a T-shirt that says "digital genius " LOL, says my check won't be a hold on it because it's a US BANK CHECK. Literally like 15 go by and after she spoke with her boss, she says it's a Us bank check written today so you can't deposit it til tomorrow. May have to Ck other options, like WELLS FARGO
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June 2021 by Luis Hall
(Translated by Google) that one(Original)Ew
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February 2021 by lauren grace
Got assistance with everything I needed help with without any issues with the amazing help of the associate Gemma, she is great!
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December 2020 by William W
Very bad experience unfriendly
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December 2020 by Frances L.
It actually deserves no stars...... I have (it will be "had" as of next week) two accounts there and financed a car through them (which was a huge mistake).They messed up the car loan from day one!!!! I took out a five year loan and had it paid off in two and half years. I have excellent credit but they were horrible when it came to managing my accounts. Please do yourself a favor and go anywhere else.... can't wait to get all my money out of there!!!
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October 2020 by Gilberto Meza
Very bad experience unfriendly