-
September 2022 by Jose pesina
(Translated by Google) Terrible. I went to buy a phone. The girl did not tell me if it was 4 or 5 g. Knowing that 4 g does not work in mattawa. Well, they only cared about selling as a client. For some reason I lost the box. I went the next day and they didn't change my phone. I needed the box. The truth is that they only cared about selling, they didn't change my phone and it doesn't work.(Original)Pésimo .fui a comprar un tel.la muchacha no me comentó si era 4 o 5 g .sabiendo que el 4 g no funciona en mattawa. pues solo le importo vender siendo cliente.por alguna razón perdí la caja .fui al siguiente día y no me cambiaron el tel.que nesecitar la caja .la verdad solo les importo vender no me cambiaron el teléfono y no sirve.
-
November 2021 by Conie Romero
My son took me to get my new phone and they gave me $7 for my broken one and they were able to get all my stuff moved over to my new phone
-
December 2020 by Renee Nungester
I would give the staff inside the store and my overall experience buying a phone from them a five star keep in mind my last experience was in Richland but it wouldn't let me share my post there. The customer service center and Supervisors however I would give zero stars. I had an issue with my account where I was charged a fee I should not have been. Instead of realizing I am a loyal customer who pays on time, pays ahead, and adds services and buys phones from them... Perhaps even offering a courtesy credit would have been nice. But no... Instead I wasted 30 minutes of my time trying to rationalize why the fee was not "valid" like the agent said. Very bad experience.
-
July 2019 by Aaron Whitlow
Went there tonight to buy a new phone. Have been a customer for 4+ years. Got there at 15 minutes before closing, the lady was EXTREMELY rude. We were told that they were already closed yet the website said they are open until 9. Mind you it was 6:45 PM. She said NO we close at 7!! I said, "Ok well it isn't 7 yet." She replied back that I would "just have to come back tomorrow." I will deal with my phone at a later date, however, I will NOT do it at this store. I REFUSE to give this store a PENNY of my money!!! This was by and far the WORST customer service I've ever received. -15 ☆s in my opinion.
-
August 2018 by Keiden Espinoza
The girl is very kind...ke
attends
-
December 2017 by Antonia Gutierrez
Es muy amable la muchacha..ke atiende
-
March 2016 by Dragin Lord
If I can give them a zero I would! They never answer there damn phone! Horrible. Rather pay my bill in TriCities.
