Kustom Disaster Restoration is a leading disaster restoration company serving Tacoma, WA, and the surrounding areas. They offer a full range of services to help homes and businesses recover quickly from disasters such as water leaks, storms, and fires. Known for their excellent customer experience, Kustom is praised for their attention to detail, quality workmanship, and professional approach. Customers consistently mention the promptness and trustworthiness of their team members, including project managers and technicians who explain each step of the process and ensure everything is taken care of thoroughly. The staff is friendly, understanding, and patient, making the often stressful restoration process less intimidating. They communicate clearly and answer questions promptly, keeping clients well-informed. Despite unexpected changes, such as a change in foreman, the team remains professional and dedicated to delivering high-quality results. Customers appreciate their honesty, patience, and willingness to go above and beyond to satisfy clients and their insurance providers. Whether dealing with water damage from storms or fire restoration, Kustom's team consistently provides clean, efficient, and detailed work, earning strong recommendations and trust for future claims.
Had the opportunity to work with Shannon Mahaffey and his team. They were very easy to work with and I’ll definitely be getting back in touch with them should I have any future restoration needs.
January 2025
Great experience!!
Everyone was very friendly, professional & thoughtful.
January 2025
Everyone was helpful, communicated, and did great work.
