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March 2024 by gue sang Lee
Best teriyaki in towns
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March 2024 by Jasmine G
Great place. Nice staff. Clean facilities
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March 2024 by Audra van Uitert
management here is ?? such petty, fake, and unprofessional people. they honestly don’t care about their workers or the wellbeing of the gym. too bad the rest of the team is kind, because the manager is cowardly and honestly greatly disliked by everyone :) big thumbs down Andrew
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February 2024 by Kathy Lanning
friendly staff and a clean atmosphere
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October 2023 by Cap’n Kirk
Of all the gyms Ive belonged to (West Pac, Balleys, Curves, Figures and LA Fitness) none of them compare to Planet Fitness. The staff are really nice and truly non judge mental (one girl staff member at Balleys told me I was obese and that's back when I was slim. I asked her what do you call people that are fat and she said, morbidly obese?)And they're so clean. They have cleaning stations throughout and everyone has to wipe down their equipment after they use it. Also, they don't allow guys to slam down their weights or do any loud grunting. One time at LA Fitness and guy was grunting so loud and a lady said, I think someone is having a baby?
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October 2023 by Homin Jung
Still the greatest Planet Fitness to this day. Customer service exceeds all expectations and everyone treats you like human. Thank you for being so kind
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October 2023 by Gordon McCreary
We cancelled our membership before what is labeled as the "renewal date" on their app, only to be told they already charged us for next month. Since they require a direct link to your banking account (to bypass credit and debit cards) you can't do anything about it retrospectively. Planet Fitness is a franchise so there is no central authority to contact for resolution, you are stuck at the whim of whatever franchise owner you signed up with (this owner says too bad so sad).They don't warn you when you sign up, we had our membership for 3 weeks just to use the showers (never touched any equipment) and now we are stuck paying an extra $28 due to their fine print. Just a classic subscription scam to make it hard to unsubscribe, $28 may seem small but if they are doing this to every member that's $448,000,000 they will eventually leech from their customers. Boo you suck! Showers weren't even that clean ?
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October 2023 by Eric Tubbs
Tried to workout here, went to sign up for membership they made me download this app instead of helping me in person. The app took forever to download on their wifi, and then kept on taking me back and forth. I just wanted to work out, I guess in person customer service is a thing of the past here just get the app and get with the times. Won’t be back already found a better gym in the area.
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October 2023 by Joelle Leisure
I like that I can find anything needed for my workout whether that is for lifting weights or doing cardio. It’s also low monthly costs. But the biggest reason I like the Tacoma/University Place location is it has some of the nicest staff you will have meet.
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October 2023 by Avie Williams
Don't waste your time if you're going to have to cancel your membership at any point. If you move you can't just call and cancel. You have to go in to your original location and cancel it. The other option is to send a letter to cancel. It doesn't actually work. You keep getting billed until you go to the location you got your original membership at. If you have moved hours away good luck! If you call their customer service they are closed even during their hours of operation.
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October 2023 by Life Of Tony
Nice gym, but kinda despicable moving here from Texas for work, coming to find out they are no longer open 24 hours, being a Health care worker, working odd hours and shifts, can’t even get a decent workout without being kicked out at 9pm. Contrary to what I was told when I signed up for the membership. Can’t wait to get out of the cesspool of a town.⬇️ insert your generic copy+paste reply regarding how understanding you are about the convenience of a 24hr gym, because you’re not. Don’t even bother.
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October 2023 by anita diamond
Always greeted in the mornings by Monty who always has a smile on her face. She knows alot of the regular members by name which is great! I enjoy the quite in the mornings since it's not as busy. Watching HGTV while I'm on the treadmill makes the time go fast. Seems like all employees at this location are nice. And it's great that it's always so clean. It's very well taken care of.
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October 2023 by John Gomez
Outstanding gym with incredible staff, community and some of best equipment I’ve ever seen. Also all the extra services they give you with the gym membership for no extra price?!! Truly a price that can’t be unbeatable
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August 2023 by Ann Gosch
I've been going here for nearly a year and have always been pleased with my experience. It's clean and very seldom do I encounter something that doesn't work. Lots of variety of workout equipment and usually plenty of room to get my workout in.
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August 2023 by Pam Dias
Great customer service. Very affordable. Trainer usually available for private lessons. Lots of cool workout machines. Only wish they had swimming pool.
