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October 2023 by Debbie Moreno
The upholstery work done on my very unique chair was outstanding! Brandt St Pierre was professional and courteous, his 38 years of experience showed.
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October 2023 by Google user
Several people we know had their boat reupholstered by Twin City before the previous owner passed away. The business has since been taken over by an employee (Brandt St. Pierre), but we assumed the work would be comparable. Huge mistake! We took our pontoon boat in to be reupholstered early summer with an agreement that the boat would be done in 30 days. After 2 and a half months, the boat still wasn't complete. Brandt refused to provide a timeframe for completion and trespassed my husband from coming onto the premises to check on its progress (he carries around a file of trespass notices). We eventually cancelled his services and picked up our boat in pieces. We took the boat to another upholsterer in the hopes they could complete what Twin City started. They advised the work completed by Twin City has numerous mistakes and is mostly unusable. Since Twin City has destroyed our original covers, it will now cost more to reupholster the boat than it would have otherwise. Besides being out a good deal of money already paid, we likely have no other option but to replace our boat furniture in total. Edit: Mr. St. Pierre is correct, there is more to the story which I have omitted from my review. When he became agitated at my husband checking on our boat progress, he accused him of stealing a firearm from his shop. We have urged him to file a police report, which he has yet to do. He has, however, used it as his justification for failing to complete the boat or do quality work (photos attached). Proceed at your own peril.
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October 2023 by Shani Bauer
Several people we know had their boat reupholstered by Twin City before the previous owner passed away. The business has since been taken over by an employee (Brandt St. Pierre), but we assumed the work would be comparable. Huge mistake! We took our pontoon boat in to be reupholstered early summer with an agreement that the boat would be done in 30 days. After 2 and a half months, the boat still wasn't complete. Brandt refused to provide a timeframe for completion and trespassed my husband from coming onto the premises to check on its progress (he carries around a file of trespass notices). We eventually cancelled his services and picked up our boat in pieces. We took the boat to another upholsterer in the hopes they could complete what Twin City started. They advised the work completed by Twin City has numerous mistakes and is mostly unusable. Since Twin City has destroyed our original covers, it will now cost more to reupholster the boat than it would have otherwise. Besides being out a good deal of money already paid, we likely have no other option but to replace our boat furniture in total.Edit: Mr. St. Pierre is correct, there is more to the story which I have omitted from my review. When he became agitated at my husband checking on our boat progress, he accused him of stealing a firearm from his shop. We have urged him to file a police report, which he has yet to do. He has, however, used it as his justification for failing to complete the boat or do quality work (photos attached). Proceed at your own peril.
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June 2022 by Kathryn Garrett
He did great quality work, matching the pattern in the fabric. Very personable and professional. I have more reupholster work to be done and plan to use him.
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April 2021 by Erika Studeman
Scam! I texted and asked what I would need to do for a quote to work on a chair I had he asked me to send him pictures and sent me a text quote, I asked for an official quote that I could turn in for approval as it was a damage claim that would need reimbursed. He never provided one so I moved on. Over a month later he texted demanding I pay him $97.50 For an estimate fee. I told him no, he said nothing upfront about any estimate fees and that is not how people bid jobs in my experience (I have plenty). He told me I was Trespassed from his business (via text) no need to trespass me, I definitely wouldn’t be back!
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July 2019 by Jerry Pliler
Best quality work and the cheapest prices and a very nice guy
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February 2019 by Graham Wood
Great ........ wonderful people