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December 2023 by Apria Hunter-brown
ABSOLUTELY TERRIBLE, I guess they have a new set of owners now which run the shop terribly. They are very rude, and unreliable. If you want a wig, expect to get it off the manikin frizzy with a discount because there is nobody to go look for different styles and colors for you, if there is someone, you might have to wait till after they take their break. The man who helped couldn’t really understand when I asked for different colors and styles. Their dog roamed around the store. They opened late and I didn’t mind it I kept my cool and went in saying good morning and got no response back just a look of inconvenience they have just a very unprofessional set up to be honest.
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November 2023 by Trina McGee
The owners/attendants are rude and culturally unaware of their demographic. They barely know what products they stock and provide little to no assistance, so much so that when inquiring about a product, they will tell you to "look for it" or interrupt another customer to have them assist you.
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October 2023 by Jala D.
I do hair for a living & thinking I could find a lot of items here was my mistake. Didn't have things like salon/shampoo capes, setting wrap, any salon supplies, etc. they also didn't have much brand diversity. Looks like a decent place to grab a wig or braiding hair.
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September 2023 by Mimi Carter
I found everything I was looking for plus more! Great customer service!
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September 2023 by Dursla H.
Does not look anything like in the photos but i had a good experience after looking for hair developer near me i checked a few locations and Noone had it but i really didn't want to drive further so i checked this location out and found it for a really good price! It was $3.49 when other places further from my house were selling $4 and up so i was over all happy with my purchase at this store. The only thing i would recommend is to lock your car doors and be aware of your surroundings i went in at a busier time of day but the stores front doors looked as if it had recently been broken into and was boarded up with wood and the location itself can be a bit sketchy if you aren't aware of your surroundings.
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August 2023 by Etoile Esther
Nice shop. Unfortunately, I did not find a synthetic frontal lace. The staff is good too.
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July 2023 by Rosa Tovar
I love their contacts and hair pieces. ?? ☺️☺️
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July 2023 by Lindsay Jones
My mom and I haven't been in this far North, we used to live south in and around Tacoma, but living in Kent, we didn't want to have to go to Tacoma. We both bought a wig and my mom found a 5 pack of stocking caps that have some type of oil ingrained in them. And they are nicely priced. I've gotten plenty of compliments with my wig.
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July 2023 by MS FRAGRANCE
Very rude. Aggressive, racist ... weird people work in this shop. They scream if u ask one questionI strongly suggest please protect ? yourself from staff women n men look quiet dangerous to me. I was so scared of them n left immediately.
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May 2023 by Sarah Hoffmann
They have a large selection, but I felt like I was being stalked the entire time I was in there.I’m looking for my first wig and this was my first in-store experience so I was touching/petting the hair to feel out the differences between types and the guy working there came back and yelled at me to “stop touching the hair and pulling it out.” Didn’t ask nicely, just dropped that and walked back up front.I left immediately after that.
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May 2023 by Tara Ward
Great price and decent inventory but dang it seems like they're expecting high theft or something. I was in town and needed a few things and let's just say they were extremely watchful to the point I almost left EVERYTHING. Oddly enough they were kind at checkout. Maybe they've have issues with theft. So I'm given the benefit of doubt.
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May 2023 by Brittany Rogers
Staff are super rude and follow you around the store like you’re going to steal. I’ve been here multiple times and this time when I walked in they tried to stop me from going over to the wig section. Just attitudes all around are so off putting.
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May 2023 by Honey B
Great price and decent inventory but dang it seems like they're expecting high theft or something. I was in town and needed a few things and let's just say they were extremely watchful to the point I almost left EVERYTHING. Oddly enough they were kind at checkout. Maybe they've have issues with theft. So I'm given the benefit of doubt.
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March 2023 by Jennifer W
Me and my daughter visited this business on 3/25/23 because my daughter wanted to know if they had a hair serum she'd seen online. We walked in and two employees in the front at the counter (an older Asian man and woman) completely ignored us. They didn't even make eye contact or greet us. We walked up to the counter directly in front of the man, waited for about a minute, and he acted like we weren't even there as he busied himself with some papers and talking to the woman. At that point, I grabbed my daughter and we walked out. I will not give my money to a business with such rude customer service and so obviously racist. They are a black beauty supply store but treat their black customers like 2nd class citizens, unworthy of courtesy. Unacceptable. I won't be back.
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March 2023 by J D.
Me and my daughter visited this business on 3/25/23 because my daughter wanted to know if they had a hair serum she'd seen online. We walked in and two employees in the front at the counter (an older man and woman) completely ignored us. They didn't even make eye contact or greet us. We walked up to the counter directly in front of the man, waited for about a minute, and he acted like we weren't even there. At that point, I grabbed my daughter and we walked out. I will not give my money to a business with such rude customer service and so obviously racist. How do you have a black beauty supply but you treat your black customers in such a way? Unacceptable. I won't be back.