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November 2023 by Jennifer Rapoza
Came in knowing exactly what I wanted, told the staff. They were very rude and condensing. I asked if I could at least see what I'm asking for. The man literally huffed. I won't be back. I'll order online.
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October 2023 by Shawna A.
After my experience yesterday, this store does not deserve one star. Phenomenal selection, great and friendly service. Clean. Organized. Knowledgeable staff that made sure I purchased the right size given some brands run small. Came here needing boots for a wedding, left with amazing boots, jewelry and handbag that I received multiple compliments on throughout that wedding. I'll definitely be back!
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September 2023 by Ryan Drake
They won’t let me return these boots that are small for me because of a small piece of dirt on the bottom. Literally just walked around my house in them and they are saying they’re extremely worn out. Do not buy from this place.
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September 2023 by brianna pruitt
It is so hard as a women to find stores that stock womens work boots. Boot Barn, you can do better than 1 small shelf with women's work boots that only have a few different options. We shouldn't have to order boots online having no idea if we will fit them right or find them comfortable. Do better for us ladies working in outdoor/labor fields.
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September 2023 by Ryan D.
Wouldn't let me exchange my boots because I wore them in my garage and they have a small tiny spot on the bottom. I have owned them for less then 12 hours. They were not worn outside. Absolutely ridiculous. I'm calling corporate and not letting this go. As a first responder this is absolutely awful to treat customers this way especially for such a large purchase.
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September 2023 by Jacob Munoz
I find a really nice pair of Double-H boots there. Clean and organized. Staff was really helpful and knowledgeable. My only real complaint is that it felt like a chain store, which it is, but it shouldn't. Maybe it's just me, but I want it to feel like that's where real cow-punchers come and shop.
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August 2023 by Angela Oakes
Small boot selection for size 10 & 11 foot, more stylish boot for smaller sizes.I was sent here from the Fife store looking for the Lane boots. I was told they have a bigger selection, I would say not true.No service at all, 3 employees walked passed me and no hi, no can I help you.One gal shopping actually had to approach the sales gal for help, once the sales girl heard she was a Boot Boogie dancer, she was all over this sell, being extra, still ignoring others in the store.Fife is definitely more friendly and maybe caught them on an off day, glad this was not the only store on my trip up to Tukwilla, I would feel differently if it was.
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August 2023 by Allan Black
Work boots, waterproof boots, cold weather boots, cowboy boots... boot barn got most of the boots designed for working, not hiking. I came for some cowboy boots and found a handsome pair. The rest of their western clothes are a bit hit and miss. If you buy a whole outfit here, it will feel like a costume. But if you can find a few diamonds among the duds. Be ready to pay quality prices for quality items.
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July 2023 by Nathan Christian
Really cool and LARGE western store. Really pleased to have stumbled on this place. They have a wide selection of boots, shirts, hats etc for Men and women.
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June 2023 by Ed G.
So stopped off at this new Boot Barn, being from Texas and now living here in the PNW, wanted to check out the place and maybe shop for a new pair of boots and a hat. First off, absolutely no service, store was empty, three young females and one young male employee, all of them shoot'n the proverbial crud at the counter, not a one coming over to ask if help was need. And when I finally ask if they carry any hat sizing tape, one young female looks at me as if I asked her to solve a calculus question...finally the young dude shouts from the counter that they don't carry sizing tape, ok...pretty standard inventory at any similar place anywhere else but ok. Anyway, I wouldn't recommend this Boot Barn at Southcenter, They need to hire folks that work and know their inventory and actually use it and or wear it...seems like they hired the same folks at Home Depot that don't know anything...
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June 2023 by Matt Lab
Love this store, it's my favorite one. Was helped my a lovely young lady named... Jackie?... maybe it's Yaki. Highly recommended if you need a good hat or boots.
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May 2023 by Jeremy Dwyer
This is a much better Boot Barn than the one in Tacoma. Such great employees here that they actually approached us and asked if they could be of any assistance. Great place for Cowboy, cowgirl, lil britches, and western apparel. The boot selection isn't the best I've seen but it is good for WA. I only say that because being from Texas, I've never seen anything better than a Cavendars.
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May 2023 by Matt Kim
Love this store, it's my favorite one. Was helped my a lovely young lady named... Jackie?... maybe it's Yaki. Highly recommended if you need a good hat or boots.
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May 2023 by Educk Aguilar
(Translated by Google) Very kind to help you find what you need and very efficient sellers(Original)Muy amables al ayudarte a buscar lo que necesitas y muy eficientes los vendedores
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April 2023 by Cori Zimny
Lovely set up and organized store. The employees were very helpful and friendly! Huge selection and stock of fashionable western wear. Always a pleasant experience getting a whiff of leather walking through the doors of a Boot Barn.