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December 2023 by Keith Connor
Customer service agents at this location are amazing the overall experience was better than I've had at other local extended stays typically my work puts me up for long periods of time and some questionable establishments this one I would say above and beyond was a positive experience the rooms need a little updating they're kind of beat up from my assume the clientele that they're used to having but they didn't smell like cigarette smoke I didn't feel threatened walking through the parking lot or when my fiance visited having her go out to her car and there's been a few instances with some of the other local extended stays that I've had that experience so I want to get my commendation to this location it's nice because it is a little bit isolated so it doesn't get a lot of traffic as far as just walk throughs and wanders it is mostly people that are there to use the facility as it is designed the kitchens and the dishware and everything are as all extended stays minimalist but functional there are no ovens there are toasters available and other such things there is a microwave and a stove top and that's about it as far as amenities go there isn't any room service there's very little cuisine nearby especially for late night but you know that's pretty much the same anywhere these days so I would recommend it if you're just need a place that's safe and somewhat comfortable
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November 2023 by Cailee Maestro
I recently stayed at this hotel and unfortunately, my experience was less than satisfactory. Upon arrival, the entry process to the lobby was confusing due to the locked door and reliance on a key card. A fellow guest seemed to offer assistance but provided no communication, leaving me uncomfortable.Upon entering the room i rented, I was disappointed by its condition. The sink area had a leak, the bathroom displayed haphazard paintwork, and there was noticeable rust on the tub. These issues significantly detracted from the overall comfort and cleanliness expected in a hotel.Furthermore, the staff’s response to my situation was less than welcoming. When I rang the bell for assistance, the receptionist was rude, implying that my actions were abnormal. A more courteous and helpful approach would have been appreciated.Overall, my stay fell short of expectations in terms of both accommodation quality and customer service. I hope this feedback aids in addressing these issues for future guests and improvements in the hotel’s overall experience.Whatever staff member worked November 9th, 2023 at 6pm on needs to be reprimanded.
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November 2023 by Jeri Frangello
I just have to share as this place is amazing! The staff is so friendly and helpful, especially Lisbeth and Debbie!!! They have made it so easy during a difficult situation for me to feel comfortable. Great location, quiet and safe! For Tukwila this is a great option for short term stays.
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November 2023 by Solice White (Aria)
I definitely saw a bed bug. Like I saw it crawling on the floor and switched it and didn't think about what kind of bug it wasn't till after I squished it. It was definitely too small to have been any other type of bug. Ie I wouldn't have seen it had I not been cleaning something off the floor at that momet.
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November 2023 by Rhaagan Davis
All the staff are extremely nice and make you feel so welcome. My favorite worker is Shredder, she goes above and beyond to satisfy the customers and is extremely respectful.Nearby activities: Close to a shopping malls and several dining spots. Family fun center and other exciting things for the familySafety: Quiet area.Food & drinks: Dining, fast food, grocery and coffee shops nearby
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November 2023 by G G
I had a nice stay in a beautiful room. All the staff I met were very friendly and helpful.
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October 2023 by Deborah Burns
I had a great experience during my long Extended Stay visit in Tukwila!I needed a temp home without stairs while I was in recovery during my illness (heart & breathing in between hospital stays) and ES was a good choice, it had all the basic amenities needed for multiple weeks long stay contained in a compact, comfortable ad clean space that was easy for me to get around in.The staff was very friendly and helpful, and I really appreciate how they helped make my stay a good one. Special thanks to Kelly, JP, Lizbeth, Debbie, Shredder, Kallie, Megan and Chris at Tech Support, and everyone else who I may have missed and who helped make my stay a good one - Thank you! :)~Deborah
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October 2023 by Michael Vincent
The hotel is quietly tucked away. But in close distance to everything you need. The staff are very friendly, helpful, and respectful.
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September 2023 by C&T Boggs
The staff is amazing, they make you feel warm and welcomed even the night crew, this is so far the best stay I’ve been in. Ooooooo and the house cleaning lady (Dalia) is the best, please tip her if she cleans your room, you can literally eat off the floor. I absolutely love staying here.Nearby activities: It’s literally 5 min or less from the mall, it’s convenient to the freeways, it’s a great area for tourist, family and kids…
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September 2023 by April Hood
Clean rooms, quiet atmosphere (though it's very near the freeway, which was fine with me). No neighbor noise though. ? Staff was very friendly and helpful!
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September 2023 by Ronald Barnes
Walls little thin. Unfortunately neighbor snored very loud. Requested another room. Staff said no problem. Not the hotels fault. Great staff here.
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September 2023 by Carli W.
Because I HAVE to pick a star rating is the ONLY reason they even got one. Staff is obnoxious and rude and the rooms are disgusting. It smelt so bad in our room when we first checked in I could've thrown up. I had to buy air fresheners and put some on the air vent. They say no smoking yet all I smell is marijuana and cigarettes. Huge issues with our dogs because god forbid they're puppies and bark when outside or strangers approach. We have German Sheppard puppies, they bark at people but don't bark in the room, and they are the nicest dogs. Yet the staff found it helpful by having them and a bunch of people come out and make it worse and then staring and pointing so that they wouldn't calm down. F***ing idiots. There were other dogs that barked ALL DAY long while owners were out, ours did not. They barked when on a walk and OUTSIDE. And we also had an issue when some crack head in the office decided to jump lunge at my dogs and start barking back at them, because that's smart. We stayed at several Marriotts on our drive up and over from Florida and had zero problems. People loved our dogs and they even got lots of love from strangers and hotel employees. All I have to say is that dogs can read people... it was my first and last extended stay. Gross gross gross.I now understand why Extended Stays have such a bad rep. Never again! And the staff, you're rude and so unprofessional.
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August 2023 by Esteban Reyes
The location is in my opinion the best area to stay...amenities are essential...and once again the location is in my opinion at the heart of everything....plus breakfastRooms: These come with a shower,kitchen,tv,eating table and leather chair.Nearby activities: You may take the bus and or trolley for a ride...there is a sex shop at the corner...you have the mall also not far away...gym,restaurants,golf,small trails,bowling,and theater not far away...
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August 2023 by Jearim Velez
This is a great place to stay, very friendly great customer service itt has all the amenities you need, totally recommend this place to stay would stay here againNearby activities: Gym near by movie theater and much much moreFood & drinks: Mall is really close has allot of places near to go and have some nice food and drinks
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August 2023 by Greg Armstrong
Very sketchy, you have to get buzzed into office large screen showing you walk in, states recording in process. Got room not cleaned, noisy location. Regret my choice.Rooms: Room had zero kitchen items, not even a coffee pot.Noteworthy details: Signs throughout property warning of vehicle break-in.