-
January 2024 by David Kim
Great furniture and staff members!
-
November 2023 by Daft O.
FANTASTIC store! SO I ordered a sectional and an ottoman from this particular store back in 2019. The set has held up so well, we are a large family with kids off and on the couch it has held up nicely! They accidentally sent a matching ottoman when we ordered a camel colored leather one to go with our grey fabric couch, delivery guys were amazing, they took the ottoman back realizing the mistake, they were going to deliver the correct one another day BUT we were going to be near the warehouse the next day, we decided to pick it up ourselves so we didn't have to wait, they opened the box to make sure it was the correct ottoman and that it was in perfect condition then loaded it in our SUV. We are so happy with this place, I remember the customer service was above and beyond, they worked together in the store, we always felt taken care of, we plan to order quite a few pieces over the next couple of months as we are ready to change up a few things in our home.
-
September 2023 by Susan Ding
Love this place. Our sales Abe is very patient, helpful and gave us good advice. Furnitures are trending, reasonable prices.
-
June 2023 by epperly59
Employees were very helpful and not pushy at all.
-
March 2023 by Haleh Nekoorad Long
Great designs, their sales are great and very affordable.Their delivery team was awesome.
-
January 2023 by Maya R.
When it came time to furnish a new space, the Kasala outlet was highly recommended to me. I stopped in and was kindly greeted by the sales associates. I even asked for a few sectional recommendations given my budget and furnishing space and they helped me identify a few great options. I called back a few days later to place my order when Kasala had a sale and they were able to seamlessly order the sectional for me over the phone & schedule delivery. Thank you Abe & Ashely for the help!
-
August 2022 by Jonny S.
With the pandemic supply chain challenges, sizing requirements, and one failed delivery already, I had given up on couches, and resigned to live like a college student with a futon mattress as the sitting center piece. Happened into Kasala one Saturday afternoon. There was a couch that fit all the criteria, including sizing, color, style, and comfort. Very helpful service from Amanda, and a good price to boot. What?? - Kasala, will have it delivered to my residence, (not via a 3rd party delivery service) by this coming Friday?? Shut up! Sold. Couldn't have had a more user friendly and positive experience from the root to the fruit. Very pleased. Well, done, Kasala.
-
May 2022 by Donna Hopkins
The craftsmanship is unbelievable and they are great to work with.
-
April 2022 by Kerry Le
I purchased a table with Kasala that didn't end up working for what we needed, but the entire process was SO smooth. I had a couple of questions so emailed their team, who is VERY responsive and answered all my questions thoroughly and promptly. After purchasing, they let me know how and when the delivery would be coordinated. On the day of, we were actually late, but they were super kind and waited. I had an issue with the table, we scheduled for a service person to come out and I had a great conversation with him while he looked at the table. When we decided the table wouldn't work out, they had a totally hassle free return - came up and picked up the table, no questions asked. Although the table did not work out, if I ever need furniture, I would def think of Kasala first!
-
April 2022 by Esteysi “Stacy” bh
Bought a couch and cat painting from here. Love the service and quality!
-
April 2022 by Don Rosenberger
Nice store and helpful staff.
-
October 2021 by Chris Brown
One of the only furniture stores I went to where the workers said they’d leave me alone to look and then actually did. Ended up buying a couch here, and they actually had stock immediately available, which is hard to come by these days.
-
September 2021 by Jeff Coleman
Decent
-
August 2021 by Dana Buckley
We have purchased Kasala before. Just as in our previous visits, staff was knowledgeable, attentive, and honest about delivery challenges. Didn't buy on this visit, but would return in a heartbeat.
-
April 2021 by Maiya Loucks
Found a great deal on a super comfortable couch. I've been testing out couches for the past 3 weeks now and this was the best one. Also it was very affordable. They have 10% military discount too.Abe was very friendly and helpful.
