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February 2024 by Olga Paschevici
Very nice jewellers and customer service!?
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February 2024 by Stephanie Leckness
Such a wonderful experience yesterday at Kay Jewelers Southcenter. Beautiful sparkly jewelry and equally wonderful and sparkly employees. I had the privilege to work with Ayrika and just felt an instant connection and trusted her and relied on her and her expertise every step of the way! I love my new ring and can’t wait to get back all the bling that was sent off for repairs and a spit shine! I live 85 miles away, but this is my new jewelry store!
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December 2023 by Andu Gebreegziabherr
Lilit is so helpful God bless you lilit merry Christmas to you ❤️
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November 2023 by Alicia Murillo
Thank you Lilit and Erica for replacing my diamond and giving outstanding customer service by making it right, Plus a good laugh! I enjoy this location for all my jewelry purchases and servicing.
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October 2023 by Jacob I LeSage
Tylor was fantastic to work with! Not only was he knowledgeable he made the whole process of customizing a ring enjoyable! I would recommend not just this kay Jewler, but Tylor as well to all my friends and family.
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October 2023 by El Ricon D.L.F
Ill only give it 2 stars because the lady that helped me out was very nice, very professional but if you plan on financing your jewelry be careful because if you pay $500 first month and think ” oh ill be alright not to pay next month since my minimum is $35 and i already paid $500” Your wrong , their bank will charge you a $37 late fee(that was what i was charged) if you do not pay the minimum, which is crazy and I’ve never experienced that before. But thats i guess thats how they stay rich. So be careful y’all. And it doesn’t matter how much you want to pay each month as long as its more than the minimum ,you have to pay it each month to avoid late fees.
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September 2023 by Sarab Muhyaddin
On Monday 8/28/2023, I visited this location and the associates were the best! They greeted me and provided me with the best service ever in less than 15 minutes. The associate who helped me cleaned my ring, placed my order, and finished the purchase in less than 15 minutes. I am very satisfied with their service and I can't appreciate them enough! Thank you! This branch is certainly much better than Lynwood. The Southcenter branch is certainly a role model for the Lynwood branch.
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August 2023 by Tess Ryneal
Went in for a basic ring resizing. Terrible customer service. They took one look at my engagement ring, questioned whether it was a real diamond, questioned the quality of the metal in my band, and suggested I go elsewhere. We ended up taking our ring to a local Fred Meyer. These folks at Kay were so rude through and through.
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June 2023 by Camille McCoy
Beware ! The sales associate LILIT told us she was doing a soft credit check and boy did she lie. Not only was it a hard credit check she also signed us up for a Kay's credit card. I wouldn't touch this place with a 10 foot pole. Stay away!
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May 2023 by Kimberly Evans
Worst customer service I’ve ever experience!!! Very disappointed!!! Bought a new ring for my husband the lady that greeted/helped us was nice at first but when we came back after a week to pick up the ring we payed for she was rude & not knowledgeable I felt uncomfortable with the whole purchased and seem that they were just trying to secure commission the other Asian lady hand us the ring in a small zip lock with no box!!!
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May 2023 by Denise Coleman
My Experience here at Kay Jewelers Southcenter has been wonderful!!! Thank You Lilit you are exceptional and I will be back.
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May 2023 by Sharika Simpson
I just love coming to this store they always greet me with a smile and willing to help. I like that they know me and my family.
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May 2023 by Karen Manzano
I can’t say enough how much great customer service makes a difference. Thank you so much Fatima.
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April 2023 by Thảo duyên Nguyễn gia
Everyone is super nice! Espescially Lilit! She helps us the 2 times we visit and takes care of us. Everything went super great everytime we come!
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April 2023 by Jake Graves
3rd back me and my fiance have been working with Lilit and its been great!
