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November 2025 by Steven Farwell
I'm giving them 5 stars because the sales associate was fantastic and went above and beyond on helping me. My only complaint is I got home after making my return and resolving a bit of a headache to start and the security tag is still on the item purchased. It was hidden in the pocket so I hardly would put blame on the sales person. If anything beeped while leaving this would have been avoided
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August 2025 by Clover Connections
This is my second try at using a gift card that I won at a gym. Unfortunately I'm a size 14 and neither this store nor the Tacoma stores carry anything higher than a size 12. This is only a skinny girl store, apparently. Boo.
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August 2025 by J J
Great staff and good selection. Lulu has always had consistent quality. I always come here for my athleisure wear. Don't let TikTok shills fool you, lulu is big for a reason.
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August 2025 by Jasmine Vo
Bought a pink keychain today and the guy cashier was very nice and good customer service!! Made my first time purchasing very pleasant 😊😊
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April 2025 by Noriko de Guzman
Linda and Diana were so professional and approachable. The last few times I was at the store, Linda was available to answer my questions. Diana explained things in a friendly manner at the cashier. These ladies made my shopping experience at this store outstanding.
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February 2025 by Jess Shin
I love lulu lemon as they have very high quality of clothes.
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December 2024 by Ashley Reynolds
It was my first time in the store and Courtney was a huge help. She went above and beyond to help me find something I love and make me feel comfortable. Words cannot describe how appreciative I am of her level of service and her kind relatable personality. The store was clean and the rest of the staff were nice too. Highly recommend!
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September 2024 by Makayla B
I don’t have a ton of time to make it to the store and when I did to try on different sizes/styles I had my toddler with me. Im not familiar with lululemon sizes so I tried a 4 & 6 which are my typical size in jeans. Size 4 was tiny so I went with the 6 and rushed out. After some time wearing my size 6 I decided they were tighter than I like them to be and I decided to order a few more pairs this time in size 8. My hiking pants were huuuge so I wrote off all pairs I ordered and waited for a chance to bring them in. Fast-forward 10 days and I was able to make it into the store where I was helped by CJ. She was able to exchange two pairs for me and also encourage me to try on the pairs that I hadn’t tried on yet because different styles can fit differently. I ended up really liking two that I ordered and exchanged what I didn’t. to top it off, things I bought since were discounted and I was able to get 4 pairs I was happy with and $77 back! CJ was terrific and her attitude and work ethic is top notch. I felt bad coming in within the last 30 minutes of the store being open but she didn’t make me feel like a pain in the ass. I appreciated her help and her checking in with me throughout my time in the store. CJ deserves a raise
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September 2024 by Erin Orosz
Nice place. New store
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September 2024 by DM
I had such a great experience here I had to write a review right away. I had a pair of pants from awhile ago where the material stained anytime something liquid got on it, even water drops. A friend told me I should try to take them back and see if I could get a refund or exchange. I went in an spoke to one person who checked and he said it needed to be 30 days. No biggie, and I figured that might be the case. But then on my way out, just thought for some reason wanted to check again on what the policy was. Because I swear aside from the friend I was told by an employee that if there's something wrong with the quality that it could be returned anytime. The woman I spoke to checked my account, but I didn't buy the pants so they weren't on there. I said no sweat just figured I'd double check. But she wanted me to leave happy, so she allowed me to exchange the pants for another pair. I was so happy. And I really loved the pants, but they were a lot of work so I never wore them. I was happy to get something else I would actually be able to use. I regret not asking the names of both people that helped me, but if you see this, thank you both for your kindness today!
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August 2024 by yuna batmunkh
Terrible customer service. Very frustrating and very impolite. I usually purchase from this store but this time when I went in to return an item and I didn’t buy any item the sales person wanted to look down on me and I could tell by the looks on her face. I wouldn’t recommend buying from this exact store.
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August 2024 by Vivian Lim
Lululemon saved one of the most important event. My brother got married on July 20th. And… I accidentally burnt my brothers slim fit dress shirt with the iron. Oh my goodness, I was freaking out pretty bad. I had to rush to get to Lululemon store on 7/20/24 around 11AM, my boyfriend drove me as I was calling to see if they had it in stock. When I told them the story, they matched my panic energy and they searched harder. And BAM… they said maybe it was the same one I was looking for. Last one on the clearance with the SAME SIZE and FIT. I just had to confirm.
I get there, I was approached asking if I am Vivian. I was shocked, you know about me too? She said, the shirts are in the back. I go towards the back and the lady I spoke with presents with THREE possible choices. I go straight to the middle because I studied my brothers shirt ?. I knew right away, I looked at the style number and it was the EXACT SAME ONE.
This is it, and lol. They steamed it for me assuring that this doesn’t happen again.
Thank you Ladies at Lululemon for handling my situation with ease and service. I really appreciate your friendliness.
I never bought Lululemon, but this is a great company to buy from. 2 new Lululemon fan from me Bf and I!
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July 2024 by 오께바리
The staff is friendly and there are quite a few products in stock.
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June 2024 by David Maathuis
Absolutely wonderful staff and extremely helpful and greeted customers as we walked in. An item I wanted was unavailable on the main floor. They checked the back room and I was able to walk out with the exact item I was looking for.
They also offer discounts for creating an account and for Military members. Overall great experience and I look forward to being a frequent lululemon customer.
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April 2024 by Lorin Lee
At the new upgraded store, had my most positive check out experience with Imani! It was actually the best checkout experience I’ve had through lululemon and I vocalized it to her too that it was! Very thoughtful,Patient, and kind. Definitely prioritizing the customer experience over anything!