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March 2024 by Shay
Avoid here
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March 2024 by Autumn Moon
A minority woman was accused of theft. The victim was treated like a criminal and when when law enforcement didn’t find any evidence of shoplifting there was no apology. Highly recommend avoiding this store.
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March 2024 by Katie Tran
Management and a White Karen accused an innocent black woman of theft and of course, the young, black woman came out innocent. No apology or compensation was received. I hope she sues all of you, the White Karen and the useless police.
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March 2024 by Tiffany Hopkins
Disgusting how y'all treated that young lady and falsely accused her of shoplifting. Y'all should be ashamed and she should sue the store and that weirdo woman that was stalking her.
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March 2024 by Jessica F
Accusing a minority of shoplifting and refusing to apologize after having the gall to call the authorities who found no error is a good reason why I would not want to visit this location…Shame on you, guys…
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March 2024 by Dewey Wilson
Very happy with product and service!
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March 2024 by Emma Russu
Diep needs to get fired immediately. She works at the beauty department near MAC cosmetics and she is so freakin rude! Yelled at my friend for some beauty tester product. Like excuse me ma’am if she’s doing something wrong please approach politely. She was practically ready to jump across the room. Got me lost!!
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March 2024 by Zee Pracena
I have some good points and rlly bad points. For one, the majority of the employees here are very welcoming. The younger employees are so helpful and encouraging especially in the shoes and makeup departments; which is why I love to shop here for certain brands than going to Ulta and Sephora. The older employees are so friendly and reach out to offer you samples to try this brand or that as well as inform and offer any gifts or special events that come with your purchases or for Nordstrom members (which my mom was a part of). However, I feel the complete opposite during their yellow ribbon sale seasons. The employees were quite the opposite. I get there are ranks there for what you can buy or not with the sales as members; however, the advertised products in our emails did not match up to what we were said in store. I had went to the downstairs layout in the bag sections where the makeup sets I saw online were displayed. I arrived at the cashier and was told that I could not buy it since the tier does not apply to me. I asked if I could buy it without the sale price and she said as long as you pay normal price and use your card points; which was fine by me since I kinda just wanted it. The lady told me many times that my mom's Nordstrom card was not going through and there were no points which was silly bc yesterday she literally just purchased her refills with the same card a day ago and had no issues. Every few visits before this, my mom was always told she had some points and if she wanted to apply them now however my mom was saving it for me when I wanted to get something soon so this was just silly. The lady told me there might be something wrong with the "balance" or membership and told me since I "have no membership card" I cannot buy it; so I decided to put it back. But something felt fishy, since the people right behind us were greeted more kindly; and before I left, she asked if they had a Nordstrom card to which they replied no, but were still welcomed and able to buy the yellow ribboned items on display; the same shelves and markings as my set I put back mind you. I asked my mom to come the next day to just buy it for me since maybe she doesn't take me seriously as a teen; however, she saw + ran into many other customers who had no Nordstrom card and were warmly welcomed and able to purchase from the floor; even a few other girls my age who shopped with no card either. The only difference? All of them were white. Sorry Nordstrom that I'm an Asian POC girl but you can't pick races; accept it !! It's safe to say that woman had some complete bias towards me and has not made me want to return to this location during annual sales along with my friend who accompanied me; left a sour taste in her mouth. We took ourselves downtown to Nordstrom Seattle was more welcoming and had kinder services during these sales. Is the place here overall good? Yeah its pretty chill normally. Just avoid going here going to sales bc you might get served by hypocrites like these. Loved every other employee there though! Would've preferred someone with better conduct during that time.
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March 2024 by Heather A Adams
Super clean and well organized store. Seems like there should be more products there though? Not tons of selection. I LOVED the order online and pick up in store feature. Was able to try on close and return my No's right there in the store. The lighting in the dressing rooms is great.
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March 2024 by Sanggyun Kim
Very nice work and kind gaysIn the morning l’m happy
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February 2024 by Jennifer Magee
Love their fragrance department. The employees are so helpful.. Givenchy PI is amazing
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February 2024 by Addis ababa City
Lozawit at the beauty department, Chanel noir fragrances is AMAZING!! She is respectful, kind and very professional. 5 STAR ON ALL COUNTS!
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February 2024 by Yordanos Tsegaye
My visit to Nordstrom at South Center Mall revealed a beautifully organized store, but the absence of staff uniforms made it challenging to distinguish employees from customers. Despite this, the helpful and friendly assistance I received highlighted Nordstrom's dedication to customer satisfaction.
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February 2024 by Edna Wilson
It's 5 star but all I can do is wish and say one day I will get to shop there it worth it for the best Quality clothing In this day and age I
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February 2024 by Carrie stancliff
This Nordstrom was sparce in the lingerie department.