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January 2024 by Bob F.
I was looking for dining room chairs for a new table we commissioned to have made for our home in Costa Rica. I found PHF on line and saw chairs that would fit well with our table. I contacted them and started working with Ana Arata. While the chairs were being made, I started looking at sofa's. We wanted to replace our current sofa. We picked out a sectional sofa that would fit our space and added that to the order. Ana was an absolute delight to work with. Very professional and a great communicator. From order date to delivery took 3 months. We picked out the fabrics for the sofa and chairs and was even able to match the table stain to the chairs. We just took delivery and couldn't be more happier with the quality of both. When you buy online and don't get the opportunity to see in person what you're our buying and spending the amount we did, you pray for the best. We are totally impressed with what we received. Don't think twice if buying furniture in CR. This company was great to work with and the quality of what we bought was exceptional. Will definitely do business with them again. Lex and Bob Fox, Cape Cod, Ma./ Dominical, CR.
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December 2023 by Amanuel Z.
I barely ever write reviews but I came into this store to look for a drawer and was asked my budget and after I told him was immediatley told "to go to IKEA and build it yourself" in the most condensing way possible. I never have been treated like this in any store in my life and would expect someone who is much older than me to be a little bit more considerate. This is a man thats cleary unhappy in life and you can see it in his eyes and takes it out on casual shoppers who want nothing but to support a locally owned store.
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September 2023 by Kimberly Lanske
This is a nice store, very good customer service, we were only just looking around but we still got great information about the tables that we were looking at.
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April 2023 by Michael Sand
Great service, good quality furniture and a wide variety.
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March 2023 by Cindy Jahn
I love this produce market. They have a large selection of good quality fruits and veggies. Decent prices too.
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September 2022 by Mitchell Coyle
The couch is okay. Not very comfortable but we did get the one of the cheapest ones. Felt like nice customer service at first but very much lead us astray and got us to spend unnecessary money. I was thinking of potentially fitting the quite small couch in my suv and driving it to our apartment to save the delivery fee. I was told it was dangerous and I shouldn’t do it buy the salesman, and this deterrent convinced me to let them deliver it in their trunk… who shows up later with the couch, the same salesman in literally a smaller SUV than my own with the couch sticking out the back. They got me to pay $120 in cash, for them to deliver exactly how I was going to bring it home. Annoying.Oh and side note we now have fleas in our apartment, I’m not sure if it was from the couch because we’re not exactly sure how we got them, but the timing of the purchase seems to line up very well with when we first saw them. Coincidence??? Idk…Kinda seems fine for that store to go out of business.
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September 2022 by AVENTURAS DE UN VIAJERO
100% satisfied everything was very nice, fast and I am satisfied with the purchase, thank you.
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June 2022 by Luong Ngan
I had a good experience shopping in here. People in there is so friendly and patient with me especially Kevin. They helped me a lot in choosing a coffee table and this table is exactly what I want. Thank you so much. Hope they will continue the business.
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June 2022 by Jack Moyer
We are happy with our new furniture. Kevin was very helpful in finding the options that we were looking for.
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June 2022 by RC
Amazing friendly service just the perfect place to buy furniture Kevin the sales Rep was beyond helpful thank you
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May 2022 by bruce anderson
Mike, salesman was very helpful & did whatever he could to satisfy my needs and correct a misunderstanding on my order
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April 2022 by Mire Torres
Walked in, we were greeted and to our surprise we took home exactly what we were looking for! No wait time! Friendly staff
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February 2022 by Mary S.
My shopping experience at Pacific Furniture Gallery was totally stress free. Mike, the salesman that helped me, was very professional, patient and helpful. Mike gave me all the time I needed to take photos and get a second opinion before I decided to buy. After I chose the sofa I wanted, he arranged the delivery for the very next day so it would fit my schedule. The whole experience was everything I could have hoped for.
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November 2021 by Rohit Kant
I had a great experience buying a sectional sofa from here. Highly recommend Mike who showed me all the available options with great patience, dry humor and honesty. My entire buying experience was elevated due to Mike. He is amazing! Coming to the sofa, I believe that I got great value for my product considering the supply chain delays and the fact that I needed one immediately.
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November 2021 by Obi-Wan Kenobi
Great customer service. They helped us find what we were looking for.