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February 2024 by Patricia Metcalf
Very good Customer service
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February 2024 by Alejandra Galan
Excellent.
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February 2024 by Dali Velasco
Nice things for party
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December 2023 by Яна Бойко
Our ballon's in 20 hours ...
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November 2023 by Emily Brown
Fantastic service yes they were busy but ashley and her team helped me find everything i need!!! So happy. Thank you!
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September 2023 by Munch Kin
Even with Halloween as the featured holiday, they still have things to take care of all your party needs. Not all employees know everything they have in the store, but it makes sense when stock is being rotated out (for example, we were looking for bubble blowers for a birthday party and they were rotating summer things out in favor of Halloween), but the employees are still friendly and helpful. It does feel like they're a bit understaffed, as they don't seem to have time to keep things on the floor organized (it took a solid ten minutes of looking to find 2 birthday balloons with a 4 on them even though they're supposed to be sorted by number), so another reason they're not 5 stars.
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August 2023 by Vasko
Been to multiple locations this one can definitely improve on their work ethic. The workers should focus more on tasks instead of being distracted by useless talk between each other, leave that for break rooms and lunches or when it's slow
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July 2023 by Natalie Elam
This location needs a better manager. The manager is rude to her employees and seems like she doesn’t even care about her job. We overheard her scolding a teenage employee stating “You always call out when we need you, and come in when we don’t need you, I don’t even know why you came in today”. That is ILLEGAL for her to say, let alone why in front of customers? The same employee had asked to use the restroom but then was lectured about how her and another employee hadn’t been able to take their break due to customers in the store. Mind you the store wasn’t even busy….The manager at the crossroads location isn’t any better either.
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July 2023 by Daren Goulding
Great for birthday and party supplies
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July 2023 by Bao Pham
Walked in, employees at the balloon desk were purposefully popping the balloons by over-inflating them, laughing and joking about it. And no, it wasn’t on accident, they did it balloon after balloon as I was watching. Never again will I come back here
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June 2023 by Bao “Sam” Pham
Walked in, employees at the balloon desk were purposefully popping the balloons by over-inflating them, laughing and joking about it. And no, it wasn’t on accident, they did it balloon after balloon as I was watching. Never again will I come back here
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May 2023 by Regina P
Tried to do curbside pickup but nobody ever came out to bring my item. Had to go inside and with multiple small children in tow, this defeated the whole purpose. Not to mention the wasted time. The guy in the front had no idea I was out there waiting. #fail
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May 2023 by Diane Wagner
Whether on the phone or in person the South Center Party City's Staff is Friendly, Extremely Helpful, & Professional!!! Thank You Very,Very, MUCH❣️Update-Just read the previous review. Wow. The young man who helped me by looking in other aisles and even in the back storeroom for the items I was needing for my husband's surprise party, was I think African American. I myself am South Eastern Mediterranean & Brittish descent. I believe the cashier who had helped me over the phone earlier was of Northern European descent. I generally don't critique people's genealogy as that has rarely anything to do with their job in the retail business at least at Party City.It's too bad for the previous customer that they felt they had the expirence they shared, and felt they had to call out one specific nationality. I sincerely hope they are able to resolve their expirence. But not at the expense of the entire store or from the employees that assisted me. If you have any questions please contact me.Thank You.
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May 2023 by LANI FELIX POTTER
Didn't have allot of selections for helium balloons and the kid working the counter wasn't particularly friendly, however the other guy Reggie? was really really nice!!
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April 2023 by Brooke B.
As clean and organized as this place is, the people working here are the least friendly and knowledgeable. Don't use this location.
