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December 2023 by Erin R
Longer stay, about 10 days. Chose the location as it was close to the office I was working in. And it had the kitchen so I could grocery shop and not eat out every meal. Breakfast was very good. A lot of options, and the women running it was great. Better than some of the Courtyards or Fairfields I have stayed at across the country. Lost power for about half an hour my second night and my final night, the fire alarm in the main bedroom ran out of battery and started chirping every 30 seconds at 2am. Called the front desk, and the security guy had to come remove from the ceiling. He just took the alarm and didn't change out the batteries. Beds were horrible, floors had spots that were sunken in or different levels, and it does need updating but was pretty decent overall. It is not in the best location if you are familiar with the area, but I had no issues and it was quiet. Final note the gym was very small with minimal equipment.
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December 2023 by Joseph Roche
Plenty of space. Room was sparkling clean. Staff were polite and more than helpful. A great experience.
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November 2023 by Greg Moran
I stayed here prior to flying out of SeaTac early the next morning. I was assigned one of the four rooms directly facing the nearby six lane highway and the noise made it hard to sleep. Rooms and building are in need of renovation. I am a gold elite member and the hotel didn’t seem completely full so did not feel I was recognized for my loyalty. Would not stay here again.
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November 2023 by Rodalyn Cruz
We called front desk at 8:20PM, November 10. We were about to ask if we can do early check in, but the male front desk agent refused to give his name on the phone and argued that he will not tell us his name. We ended up cancelling! Such a rude front desk agent and was the first time to experience such service from Marriott.
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October 2023 by Doris Xin
Do not stay at this hotel!!!! We stayed for one night, and there was a shooting incident. Our car got hit, and the tire burst. It's not only my car that was damaged; the hotel walls had bullet holes. When we checked out, they said they would compensate me for the car repair costs, and gave us the contact of manager..However, I tried multiple times to reach their manager, who had a terrible attitude and refused to take responsibility.First, they claimed they couldn't find my parking permit in the system, then I said I have the parking permit!!Later, they said they would refund the room cost which is (Marriott points) but wouldn't cover the car repair expenses… My car is rental car, we had a 4 day travel plan…But due to the shooting incidence we canceled our trip in portland.Apart from the car, if you want to stay alive, please don't come here. Otherwise, you might not even know what happened if something goes wrong.Safety: Not safe!! Gun shooting happens
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September 2023 by Malaika Wells
Room was comfortable and spacious. Property does need updating. Our room was clean. Hospitality service was excellent! Many thanks to Jeremy, Michael, and the breakfast crew for their thoughtful customer service. We appreciate it! Breakfast buffet is bountiful. Good value for your budget.
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September 2023 by Sohyoun Jun
I stayed here for 3 nights exploring Seattle downtown. I wouldn’t personally recommend it is quiet far considering traffic to downtown area.If you are staying one night just to make to the airport next morning , maybe you will be ok …You may get a NON urgent phone call from front desk at 7am in the morning because they are just “doing their job”. Yet they failed to communicate with their own staff to clean the room after 2 nights of stay for trash and towel change.You have to be mindful to understand their house keeping staff is too busy or have language barrier.Are they even legal to work at the facility??If they cannot understand simple English “please clean the room”.You also have to “convince” the staff to have your room cleaned because you are checking out the day after. ( staff told us it is only one more night to check out when we asked room to be cleaned)Unless it is absolute necessity to stay here, look for other facility.Worst experience with Marriott after many years of being a customer with this chain
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September 2023 by Jordan Bronson
Awesome place to stay and close to the airport. Nice comfortable room, and one of the better breakfasts I've had at a hotel free of charge. Last minute I had a call I needed to be on for work and they let me checkout late to be on the call. Great service above all else!
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September 2023 by Wei x
Room is spacious but has old facility. It has a kitchen which we don't need. Breakfast is pretty ? The gym is essentially a tiny room with a running machine and weight set up to 15 pounds.
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August 2023 by K Inoue
Prior to check-in, I was having a second thought about staying here as I read several negative reviews. But it turned out I was happy I didn’t cancel my reservation. It is not a fancy hotel but very convenient as the room I booked had two separate bedrooms with own bathrooms. And staff at front desk were very nice and accommodating. Breakfast was OK, and yea they could perhaps update the decor/furniture in the room but it was also convenient that I brought my pet and room was easy to access from parking and plenty of grass area to walk my dog. So I am overall very satisfied with the choice of my hotel this time.
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August 2023 by Bry Taylor-Campos
Great location, felt safe and quiet. The pool isn't big but worked just fine. Friendly staff and very clean room. The beds were not comfortable for us, ended up on the floor lol can't say they were bad, just bad for us =)
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August 2023 by Paulette Prentice
One of the only marriotts near the airport and it is NOT good. Not very clean - the tub looked gross, and they don't restock their soaps/shampoos in the room. If you call to ask for service for that, they say they will come to the room to bring and don't. Overall not impressed and will avoid next time.
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July 2023 by Bader Khan
Clean rooms and kitchen has all what you need. Limited parking. nicely landscaped property. Need improvement in quality of breakfast offerings but at least they had Waffles which my kids loved.
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July 2023 by Jarrett Costello
If this is a new standard for the Residence Inn brand, I will happily stay at any other hotel. The first room we were given had coleslaw in the refrigerator, two maps from other people staying in that room before us on the floor, and the strong smell of marijuana. We were moved to a second room that has no functioning air conditioning because the thermostat needs new batteries, trash bags in front of two different rooms - and still there the next morning - a wet coffee mug and no soap or trash can for the bathroom. A very special stay awaits here for anyone else that has a neurodivergent family member. We sure won't forget this one!Rooms: In serious need of updating and upkeep.Safety: Dubious. Unhoused gentlemen were hangout out in front smoking in the morning.
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July 2023 by Eric Petersen
Our kitchen caught fire over the weekend, so insurance put us up in the Marriott residence in tukwilla. It was really nice, the staff was kind and helpful. Early morning hot breakfast, and they have a pool( outdoor) and a tennis court/ basketball court.
