At the Xfinity Store by Comcast in Tukwila, WA, located at 391 Strander Blvd, customers can subscribe to a variety of Xfinity Services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments or pick up and exchange equipment. Customers have had mixed experiences at this store. Some have praised the knowledgeable and helpful staff, like Jason and Nick T., who were able to resolve their issues efficiently. One customer, a new Xfinity Mobile subscriber, had a frustrating experience initially, but was ultimately assisted by Jason, who went above and beyond to fix the concerns. Another customer, Nae, was commended for providing excellent customer service and helping the customer find the right internet plan. On the other hand, one customer had a disappointing experience at the Kent store, where the staff member was unwilling to assist and simply provided a phone number to call. However, the Tukwila store seems to have provided a more positive experience, with a pleasant check-in clerk and a helpful Retail Sales Executive, Brian A., who was able to quickly exchange the customer's malfunctioning equipment. Overall, the Xfinity Store by Comcast in Tukwila appears to offer a mix of experiences, with some customers praising the knowledgeable and attentive staff, while others have faced challenges in resolving their issues.
I have been trying to organize my cellphone and 2 landline phones bills for 2 weeks. I visited Xfinity in other location 3 times in 2 weeks and each time I came home more frustrated that nothing was accomplished. This time I decided to visit Xfinity (Tukwila). Nick T was very polite and professional and knew exactly what... read full comment
July 2024
There is an employee by the name of "Gomez" that works at this Xfinity store in tukwila. He is "By Far" the best and most helpful employee that I've ever had contact with! If you want great service with all your questions answered, go see Gomez at Xfinity in Tukwila. You won't be disappointed!
June 2024
I had a great experience at this Xfinity store. Particularly, I would like to thank Nae for her excellent customer service and finding me the right internet plan.
