February 2024 by Jennifer Kim
The service provided was unfortunately far from satisfactory. Not only was there a lack of transparency regarding pricing, leading to an unexpected and inflated charge, but the inaccurate information provided added a layer of frustration and potential consequences.Prior to visiting the office, I asked how much she charges. She told me to come to the office, and she would tell me the rates upon arrival.Upon arrival at our scheduled time, she did not finish with her clients, so my appointment was pushed back.When it finally was my turn, she asked about the purpose of my visit. She mentioned her hourly rate was $250 for consultations, and if we decided to have her file our taxes, this could be used as a credit for tax filing fees. I agreed to a full hour consultation with her, as I planned to have her file our taxes.During my appointment, when I asked how things are done, instead of providing me with details and professional advice, her response was, “I’ll take care of it.”Furthermore, my "full hour consultation" was barely 40 minutes. Twenty minutes before the full hour, her next client showed up, and she rushed our appointment to the end. Not to mention, she took a few phone calls during our meeting time as well.I wish she could just be professional. If she charges an hourly rate, and through no fault of the client, she should be there for the full hour.Moreover, I've never heard of any enrolled agent charging $250 for 40 minutes!Oh, my lesson learned, do your research and check out other reviews. If I have done time, I would not wasted my $$$
April 2019 by Chenzi L.
I was recommended to her by a friend. She's very unprofessional, unpunctuated, and irresponsible!! Once she took your money ( I paid her with cash) she's gone, vanished..... texting her numerously you will get no reply!!! Even thou she is cheap, but her work is simple as well!! If you don't take care everything before leaving her office, be prepared to wait wait and wait..... or course you would never know when the issue will solved, because she never replies!!!! Horrible accountant!!! No wonder why she told me people leave bad comments for her on yelp, at first I didn't understand..... after doing business with her, who WOULDN'T?!! Safe your money and trip, go somewhere else!!!
