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December 2023 by Gurjant Athwal
Went here on Sunday November 26 and was the one of the worst customer service experiences ever. Asked for help to reach a product because it was high up on the shelf and the associates looked super displeased and annoyed that I even asked. Secondly the cashier that was helping me was so slow in cashing me out and when I asked to remove items because it was too expensive she got annoyed as well. Thirdly after the cashier finally finished processing me she just handed me my items and when I told her that i asked for a bag she got annoyed again and threw my items into the bag and handed it to me. I decided to look at my receipt because the items I got still added up to a high amount and when I check she didn’t even apply the discount for one of the items. I left annoyed because of the experience and also paying more because if I felt like I went back to get it fixed I would have been given even more attitude. If you do not like working at your job then quit no one is forcing you to work here be better in customer service. The cashier helping me was a blonde white girl and two brown floor associates with black hair this was around 5:45-6pm.
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September 2023 by Katia
I don’t appreciate the dungeon lighting in this store for sure.The staff blablahs about the personal things instead of taking care of the floor - there are literally piles of jeans inside the changing room, about 20 hangers, they are lines to these changing rooms because ppl don’t know that there are 2 rooms on each side, doesn’t hurt to let ppl know that.Also piles of clothing that need to be sifted but talking about “the girl they know” is more important..But what kills me is the freaking light.. impossible to see if that’s the color you want..
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August 2023 by Christie Moses
There is literally dust and lint everywhere you look, every single worker has an attitude and acts like they can't be bothered my 17 year old daughter asked if she could get into a fitting room the lady she asked rolled her eyes and said they are all full you can wait on this side or the other it don't matter. Everywhere you look it's dirty and dusty so sick I had to walk out
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July 2023 by Dan
The personnel has barely any customer service skills, not very welcoming and seem bothered when get asked questions. The last size available in the shirt we wanted to purchase was on the mannequin and when we requested to see if we could at least try it on we were told this wasn’t possible with zero desire to find a resolution
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July 2023 by T. Ozyurt
I really like their fabric, and their logo designs don't use your tee as billboard like other brands,
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December 2022 by Neo Caines
Beyond obnoxious music that they blasted louder than any other store at Seattle Premium Outlets. I could hear lyrics, clearly, from 3 stores away.I had no interest in going in and risking my hearing.
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July 2022 by Wendell Nunes
Great spot for good quality $10 t-shirts!
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July 2022 by Amy Praha
Went there when it was the long weekend in Canada .Store was going to close at 6 and the staff informed us at 5:30 that they have closed fitting rooms .Always heard comments from the staff saying “ these are probably Canadians “ , to a group of girls who wanted to try stuff and they refused to open the fitting room.Very very surprised at how rude the manager Amanda was .There was so much nice stuff in the store , but the staff obviously was not interested in helping .There was no line up in the store because they would t let people try things .I also called the Abercrombie customer service a few days after this experience and supposedly the Regional manager was going to address this issue .
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June 2022 by Tarim Libon
Sometimes I come here and leave with fully loaded bags, and sometimes I leave with nothing. But they always have great service and the prices and designs are a must check every time I am in the area.
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June 2022 by Tim Montag
Good stuff, nice bargain
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April 2022 by R Chau
Attractive “additional 30%” storewide on lowest price, and many items are already marked as 30% off. Only that at check out everyone is told it’s really just thirty off ONCE. The “additional” 30% is “a reminder of the 30%” discount — according to the manager in store who can’t care less. Good job A&F of getting where you are now. This is not how “marketing” should work—if you walk around the outlet you know what “take additional off” means. And of course you know because that’s completely intentionally misleading! Walking away from this brand personally.
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August 2021 by Jessica Cheromiah
Love the clothes. Employees act as if you aren’t even there. I had a short younger girl with dark hair and glasses push past me to put away an item in front of me. No excuse me or anything. Pretty rude. Also saw her on her phone a lot. I wasn’t asked once how I was doing or if I needed help. And it wasn’t busy.
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August 2021 by Nicole Lynch
Great deals and selections.
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June 2021 by Quadir Miller
I love there clothes a lot to offer.
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April 2021 by Annie Cheng
A lot more organized than Hollister, staffs are nice today. Fitting rooms are OPEN!