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April 2024 by The Selz Man
Maybe we got the person having a bad day... But when you're working with people and charging premium dollar for sandwiches and deli foods, I'd think you'd have your waiter be friendly and have any customer service skills. The guy taking drive-thru orders tonight had no personality, not friendly one bit, didn't ask if we wanted chips, an apple or a Baggett... I asked if they had a kitchen sink cookie, his reply was 'nope' and then I continued to ask him what cookies do you guys have... His reply in a monotone and very non welcoming manner was 'we have chocolate chip' basically at this point I wanted to go to Mcdonalds, because I would've received better quality customer service. Needless to say, I was not satisfied from that poor interaction with their waiter, and to spend $65, I'd rather have spent it elsewhere for better service and nicer attitude. I probably won't go back to this location.
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April 2024 by Michael Coe
Awesome customer service
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April 2024 by Dorothe
Good food. Good serviceVery tasty sandwich
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April 2024 by ACHL
Food comes out fast and is pretty tasty. Coffee could use some work.
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April 2024 by Robb Bouma
Food was solid, but the service was the best! Jennifer, who took our order, was so friendly. She eventually came out and greeted every table. As I was walking out, she remembered my name and thanked me for coming. She was an extra delight and I'll come back just because of her amazing customer service!
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March 2024 by Sean Ford
Fast service excellent customer service.
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March 2024 by Isidora L. Solis (Lili)
Fantastic!!!! :)
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March 2024 by J G
My apple had DUST on it and is mealy/not fresh. I'm very allergic to dust. There's been a chicken bone in my salad for two visits in a row. They only fill the dressing cups halfway and they charge you for extra. They are putting less lettuce in their salads now. The boiled egg on my Cobb salad was so hard and tough that it broke the plastic fork. Totally gross.
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March 2024 by Workout Wins
Unfortunately, I had to leave my PAID-for order behind due to an unreasonable delay. The interaction with the female manager on duty (March 13th, around 8 am) made it clear that resolving this quickly wasn't a priority for her. I'm contacting Panera headquarters for a refund. It's concerning that this happened, and I think some additional customer service training for her could prevent similar issues for other customers.
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March 2024 by Sofia Bertino
I don't write reviews. And I certainly haven't ever written a review about a month after initially visiting said establishment. But I can't stop thinking about this Panera bread, or shall I put it, I can't stop thinking of a certain someone at this Panera bread.I have eaten Panera many times before but it was my first time visiting this establishment. I decided to go through the drive thru because I was crunched for time. The voice at the order window right away struck me as kind and pleasant. Sweet and soft like honey. The kind of voice that could lull me to sleep or urge me to pursue my dreams.When I got to the window, I felt the breath knock out of me. I couldn't believe the goddess I was seeing. I never thought once of the Panera uniform until I saw her wearing it. Her name was Angie. And what a beautiful name for such a beautiful individual. As I stated, I have gone to a many Panera in my time but never have I in all my days seen such a stunning and gorgeously radiant Panera employee like I saw this day while sitting idle in my Toyota Corolla. In fact, never have I ever seen an employee at any establishment ever that had me as speechless and consumed as my dear Angie had me. And I swear to you all that the mac-n-cheese I had that day tasted far superior to any other mac-n-cheese I have had. It tasted of love and gentleness, of a soft touch on the cheek and a gentle breeze in the summer sun. All things that remind me of my dearly beloved Angie.I have returned a many time now in search for my Angie. I returned the next day at the same time but she wasn't there. I returned during the late evening another day because I understand an employees schedule can vary. Still didn't find her. I went so far as to enter the restaurant but no sign of her. I even visiting seven times total in the span of 48 hours but no sight.Maybe this establishment was dumb enough to fire her. Or perhaps she too knew of her own beauty and moved on. But I miss her. And my mac-n-cheese doesn't taste the same. Please come back Angie. I wish to see you again.
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February 2024 by Lori Moore
Catered food... It was
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February 2024 by JJ's YTChannel
Always serves fresh food. The waiting time can be improve but over all its a good place to get a grab and go snacks.
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February 2024 by Fiona Mattern
Nice staff, affordable bagels! Open late, lots of parking. Very clean, food always tastes fresh.
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February 2024 by Savannah Monahan
For some reason, the sandwiches from this specific location are either missing ingredients, or the employees are told to be VERY skimpy with ingredients. Nothing sandwich-wise ever comes as described.I have heard that the quality of Panera has been declining for quite a few months now, I didn’t want to believe it, but this is just sad. Panera used to be incredible. I’d rather not spend 40$ for a plain, cold baguette.
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February 2024 by Kirk Chantraine
Really weak vegetarian sandwich and broccoli cheddar soup. Sandwich had a very runny dressing and was under filled. The soup was set to the point of a wobble. I had good memories of Panera but won't be going back!