“I drop off my Amazon returns to this location every once in a while and the staff are always friendly and moving quick which I appreciate. I called today one minute before closing after coming in with 7 Amazon returns (they were very patient as I looked up each QR code and taped the boxes), and Matt answered even though they were closing in a matter of seconds. I was worried one of my packages didn’t scan because it wasn’t reflected on my Amazon account but the other 6 were, and it was an expensive item, and Matt was very friendly, patient and helpful. Thank you Matt! I’m sorry for bothering you late on a Friday but really appreciate you taking the time to give me peace of mind. I wish everyone portrayed the same level of customer service as you do.”
9:30AM - 4PM
700 Sleater Kinney Rd SE suite b, Lacey
Mailbox Centers
“We visited the store to get a notary. The employee, Maddy , was absolutely fabulous.
She was able to do everything we needed from notarize, scan, overnight ship!
Thank you for such a great employee and outstanding customer service!
We will make this our new store !”
“I have used the mailbox and shipping services for over 20 years. The team is helpful, friendly and knowledgeable when it comes to shipping needs and DOL services.
I would highly recommend this business.”
“I dropped in to send some packages for work, there was a rush of other customers and the customers being assisted when I walked in had quite a few packages so it was taking time for it to be processed. I just wanted to say Daniel, the employee working had the best customer service I have ever seen. Despite a long line, he welcomed every guest and addressed their needs, very efficiently multi tasked, and even was able to take a phone call while helping through the whole line. It's rare to see somebody with an amazing work ethic and he did a fantastic job helping everybody very promptly with courtesy and care.”
“Every encounter I’ve had with this business has been overwhelmingly friendly and pleasant. I’m always greeted with a huge smile and a warm greeting, they’re very helpful and easy to do business with.”
“The staff here are extremely professional and helpful. More than once I've come in underprepared and they've gone out of their way to patiently help me get my packages sent.”
“Very pleased with my experience at this location. I had a difficult situation with needing a lot of passport photos, and even though I made a mistake in my order they were able to help. Remade all the photos and cut them by hand to accommodate the needed size. Went above and beyond to make sure I had the correct size. Awesome people and amazing customer service!”