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“Our neighborhood Uhaul dealers all rock. My favorite is Lacey Blvd, but that's because Franklin (the guard dog) is charming (presumably providing you're behaving).”
“The guy who helped us was very friendly and quickly helped us get our rental started. He also helped us reserve our UHaul truck. I was impressed with the cleanliness of the facility as well.”
“The people here were so kind and helpful -- they restored some of my faith in humanity. I think they understand that someone renting a U-Haul is probably doing something stressful. They also helped me find the most affordable way to rent what I needed. They really made me feel at ease; I would recommend them to everyone from my own kids to an elderly customer.”
“Super professional, efficient and friendly service from Teresa(my apologies if I misspelled your name), U-Haul representative. She had me in & out of there in no time, flat. I HIGHLY recommend this office. Thank you for making my move easy, Teresa.”
“I had a local move recently and this location had the only large truck available on short notice. I showed up the next day and had to wait in line behind 2 other customers for about 20 minutes, but it seemed like a rare occurance that more than one customer shows up at the same time on a weekday. When it was my turn, the lady in charge treated my well and due to the long wait she deducted the rental fee for a dozen moving blankets for the inconvenience. She also took the time to inspect the vehicle with me, although she gave me the form to sign before I had a chance to confirm the fuel gauge was 100%. It was. I ended up returning the truck after hours, which was super easy. I got an email the next day confirming the truck's return and no additional charges. As a tip, when returning after hours, be sure to lock the blankets in the cab. I didn't rent a hand truck, but I would have tossed it in the cab as well rather than risk it being stolen from the back of the truck before morning.”
“I needed to rent a pick-up truck here on short notice and use it for a quick trip to haul a large item to my home from a nearby store. Joseph was awesome and got me all set up quickly, easily, and best of all, affordably. I'm super grateful I called this location to rent a U-Haul. If I ever need storage services, I'm coming here because the customer service was excellent.”
“Andrew was amazing! Superior customer service. Answered all my questions and helped to make this a quick and pleasant transaction. Watch out Enterprise, this Hertz location is now one of my favorite businesses to work with. Thank you!”
“Amazing staff here.. Not sure how many employees there are but I've experienced amazing customer service from 2 different ladies on separate occasions. Both went above and beyond to ensure my needs were met with fast and courteous service.”
“I just rented a Motorcycle Trailer for the second time. The young man, behind the counter was very friendly and gave excellent customer service. I would highly recommend this Uhaul.”
“Rented a truck here last year for a short distance move. Booked online in advance, truck was ready at scheduled time (9:00 a.m.), I was aware of the $150 deposit because I did read the policies on the website before I reserved, although the $150 was refunded back to my card in just a couple of days. I provided my insurance info, license, credit card, they walked me around the truck to confirm the condition and I was in and out in under 15 minutes. Truck price was exactly as expected, it was actually a little less because I ended up over estimating the milage I would need. Filled it with gas and returned on time the next morning without issue. Seamless rental experience”
“We are moving for the first time in over 23 years, so you could imagine some of the stress related to our situation. We chose U-Haul based on previous experiences helping friends and family. I reserved a 26-foot truck with U-Haul online in advance of our move. Billie from the Olympia's store on 4th called a day ahead and asked if we'd like to pick the truck up early to provide us additional flexibility in our move. When we arrived, she and the crew were very helpful, curtious, and thorough in making sure we not only had the right truck, but the fuel, supplies, and helped us understand everything we needed to do for a safe trip and vehicle return at our destination. It really took the stress out of this situation. Thank You! Thank You! Thank You! I highly recommend renting from Billie and the crew on 4th! - Scotty”
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“Dylan made our move and truck rental extremely easy during a stressful time. He went above and beyond to help us out. Really pleased with the service. Would highly recommend them.”