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August 2023 by Bryann Nyangeri
Tony at this outlet is super friendly. Will definitely rent from here again
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May 2023 by Solara Salazar
Made a reservation for a truck in Olympia. Then they send me an update for a location in Lacey. Then, a day later, I get a text I have to pick-up in Tumwater. The store was closed and through the online check in process, no way to get access to any codes or keys. Now, they sent me back to Olympia. I'm so very excited that instead of spending my morning moving, I get to drive around in circles trying to pick up a truck. Great job Uhaul!
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April 2022 by J S
Good customer sevice.
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August 2021 by Rebecca Singletary
I made a reservation a few days ago. Scheduled for 5am with the mobile pickup. Went there and the truck wasn't there. Now I can't move today. Luckily there is a Penske dealer in town and I can get one tomorrow.
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April 2021 by Matthew Fisher
Really cool friendly guys there. Very informative and answered every question I had.
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January 2021 by Gagan Brar
They are the worst. I had scheduled my truck for the next day and they didn’t tell me anything about how to pick up the keys. I called them a couple of times the same day to confirm my booking and ask about the details but they didn’t respond. Next day they didn’t leave the keys in the truck. I had to call U-Haul and change my pickup from a different location. I don’t even wanna give them 1 star. DONOT take care your business over here.
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December 2020 by Cheryl D'Angelo-Gary
Our neighborhood Uhaul dealers all rock. My favorite is Lacey Blvd, but that's because Franklin (the guard dog) is charming (presumably providing you're behaving).
