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April 2025 by Carolyn Wood
Visited the Union Gap optical center for possible purchase of new glasses; poor customer service, no help at all.
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November 2024 by Christopher Falk
Amazing very helpful especially since we where out of state and in a emergency thank you guys for the rescue
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August 2023 by Sandra B.
Great place to buy food. High quality produce and meat. A must for bulk paper products. Sometimes the other shoppers get pushy. My only complaint.
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July 2023 by Marisela C.
The cashier Amber C bad costumer service , I have handicap in my hand and she helped me with a bad actitud, never made eye contact , didn't make me comfortable.
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May 2023 by Mauricio Gomez
Jesus from Costco optic helped me right away and has great communication. Very kind and good with his words.
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May 2023 by Denise
I went in for an eye exam and the provider was trying to tell me in a reality I didn't need glasses when I have been wearing them my whole life, Like if I like to be blind. Very Unprofessional I was so disappointed.
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April 2023 by Victor L.
I love CostCo.I hate the membership employees who can't understand the basic definition of NO.And I hate the employees who were repeatedly rude to us in check out while trying to fix an issue with payment instead of just informing us of the issue.
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March 2023 by Dan Arnett
27 Feb 2023 - 5 StarsI ordered my 3rd set of lenses from Costco. They came in today, a little ahead of scedule. The price is wonderful, but the customer service has been OUTSTANDING each time.i have gone to the counter over the years, including getting frame adjustments.I recommend them highly. Will continue to get my prescription filled here.
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June 2022 by Lance Forsee
I was really impressed with Dr. Timothy McDonald. He's professional, skilled and with a great personality to boot!
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January 2022 by america Mendez
We stood at the counter for at least 10 min with any acknowledgement from your 2 employees. Jesus made i contact with us but never once did he say we will be with you shortly. That is ths least he could have done! Jesus and possible other team members need to be taught commom manners
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January 2022 by Jose Robles
Rude,and unprofessional .
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December 2021 by Tina Guyton
Everyone from check-in to exams were wonderful. They thoroughly explained what they were doing & I felt like they cared. They addressed my concerns & I left feeling well taken care of.
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November 2021 by Tina G
Everyone from check-in to exams were wonderful. They thoroughly explained what they were doing & I felt like they cared. They addressed my concerns & I left feeling well taken care of.
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November 2021 by Vortexian Guyton
Everyone from check-in to exams were wonderful. They thoroughly explained what they were doing & I felt like they cared. They addressed my concerns & I left feeling well taken care of.
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February 2021 by Monte K.
We usually visit Costco once or twice a month. Before the holidays we were in there every two weeks or so. The first time we visited before the holidays in November I noticed that employees were handling everyone's groceries during the pandemic meaning they would unload your cart for you and then for the guy behind you and for the guy behind him and him and him without washing their hands. Not acceptable during the Covid pandemic. When I got to the checkout the gentleman started grabbing things out of my cart and I said "no thank you I've got this". I then brought it to the attention of the customer service counter that I did not appreciate them handling all my stuff after they've handled numerous other peoples things without washing their hands. They seemed bothered. The next time I went to Costco the same exact thing happened. I was so frustrated that I called the department of health. The department of health said that they would send an inspector out to see what was going on. Then low and behold the beginning of January Costco had over 56 employees come down with Covid! Big surprise! And to top it off the newspaper reported that the department of health said they were going by all necessary guidelines. Total BS!
