Freightliner Northwest is a well-equipped dealership and service center featuring a 10-bay shop, newly remodeled driver lounge and restrooms, Wi-Fi, TV, and trailer parking. They offer complete engine and chassis service, a parts warehouse, and new and used truck sales. Customers praise the excellent customer service, with managers like Gordon and staff like Alaura, Cody, and the technicians demonstrating professionalism, knowledge, and a willingness to assist. The express line service is particularly efficient, with one customer reporting a minor fuel leak repair and being back on the road in just one hour. Overall, Freightliner Northwest is known for its reliable service, attention to detail, and commitment to helping customers get back on the road quickly.
I ordered a part, they had to order it from elsewhere. When they go it i got a message that it was there. Worked with Dwayne. He was helpful and knowledgeable in assisting me. Excellent work.
April 2025
I just wanted to give a thumbs up for Debz the van driver that picked us up and took us to the hotel when our truck was in the shop. She is Godly, genuine, down to earth and kind person. My husband and I are really glad we met her. Thanks Ms. Debz!👍🏾
March 2025
Engine lights derate issue, went there first thing in the morning, got me in diagnosed the issue and back on the road early afternoon, great customer service can not ask for anymore than that, FYI I was not the only one this morning having issue and all of us where fixed up and back on the road. Will definitely use this... read full comment
