Rite Aid is a popular drug store chain known for its friendly and helpful staff. Many customers appreciate the pharmacy's services, highlighting the dedication of the pharmacists who go above and beyond to assist with prescriptions, even those that are hard to find. Customers often feel welcomed, as staff members greet them by name and with a smile, creating a positive atmosphere. However, some recent visits have raised concerns about inventory levels, with reports of empty shelves in various sections, including feminine products and vitamins. This has led to questions about the store's stock and future viability. While some customers note that the service can be slow during busy times, they recognize that this is often due to the high volume of prescriptions being filled. Overall, Rite Aid is seen as a dependable option for health and wellness needs, with a strong emphasis on customer service.