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June 2025 by james marshall
very nice people here, always helpful!
shout out to Margo, for her very much appreciated help today!!
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June 2025 by Amber Orris
Robert is literally my favorite guy at Rite Aid in Union Gap
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June 2025 by Juanda Krebs
This has been our go to pkace since Shopko transferred our business over to Rite Aid a few years ago. We have been treated with courtesy and respect and they know our names. We will miss the convenience of this place as we will now have to go several miles rather than a couple of minutes to pick up our perscriptions etc. Being Seniors will getore difficult. Sorry to see you go.
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February 2025 by Andrew Lange
Fantastic and helpful pharmacists that will help you save lots of money!!
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February 2025 by Mik Moore
Only went to fill a prescription but it was quick as usual
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September 2024 by angel gonzalez
This is usually my favorite location for my medication (pharmacy) when I need to pick up my meds I like to pick up stuff I need around the house ,well the past couple of times I've gone in the selfs have been pretty bare. But yesterday September 22,2024 I went in an the women's feminine section was completely empty I am not exaggerating ,then went for Lysol an nope that section was not as bad but nothing on shelf's,then off to the vitamins an nothing again .I'm just wondering if ur going out of business cause the store is literally empty? I left empty handed an had to go to Walgreens to get what I needed .
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July 2024 by Lulu Campsites
Manager is very rude probably because he is balding also doesn’t know how to speak to customers.
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June 2024 by Sidney Apodaca
Every single staff I run into at this Rite Aid seems to combative and/or irritated that you have even come in. The pharmacy is THE WORST pharmacy I have EVER been to. It is a struggle to get prescriptions filled or filled when they say they it would be filled by. The way I have been spoken to by the pharmacy staff and even the pharmacist has spoken to me has been so rude and condescending. Today I even heard the pharmacist on a phone call and I was horrified the way they were speaking to who I can only assume was a customer. We will be going else where. I’d rather drive 40 minutes to Ellensburg Rite Aid versus dealing with Union Gap Rite Aid.
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June 2024 by Emma
The techs are nice but the pharmacist is so rude. She rolls her eyes as soon as I walk up to the window (not sure why, I’ve never met her before) and she is very mean. I stopped going to this pharmacy because she is so abrasive
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April 2024 by Richard Cardinal
They didn't have my primary medication in stock, so I had to transfer everything back to Safeway, that was a hectic situation too!
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January 2024 by Jason Burrow
Customer service at this location isn't the best. Because of product placement in the pharmacy area I bought the wrong test strips for my blood glucose meter. The packages were identical in design and color. It wasn't until I got home, opened them, did I realize it was a different brand name. Honest mistake, since I gather that is what happened with the individual placing the wrong products next to each other in the first place. No one smiled at this location. It's like they all hate their jobs or something. Nothing came of the test strips situation. I couldn't exchange or get a refund since the package was opened. And the strips I need cost way to much. Also, I have work in the quick service industry for over 20 years. I have worked lunch and dinner rushes with less people than the pharmacy had. I was the only person in the lobby. We always had to have a smile on our face. Never able to bring our home life to work. So one would expect a little more warmth for people who are only coming there because they are sick and or not feeling well.
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December 2023 by Jason Burrow-Floyd
Customer service at this location isn't the best. Because of product placement in the pharmacy area I bought the wrong test strips for my blood glucose meter. The packages were identical in design and color. It wasn't until I got home, opened them, did I realize it was a different brand name. Honest mistake, since I gather that is what happened with the individual placing the wrong products next to each other in the first place. No one smiled at this location. It's like they all hate their jobs or something. Nothing came of the test strips situation. I couldn't exchange or get a refund since the package was opened. And the strips I need cost way to much. Also, I have work in the quick service industry for over 20 years. I have worked lunch and dinner rushes with less people than the pharmacy had. I was the only person in the lobby. We always had to have a smile on our face. Never able to bring our home life to work. So one would expect a little more warmth for people who are only coming there because they are sick and or not feeling well.
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October 2023 by Todd B
This is my favorite pharmacy because they have some great staffs working there. They always greet me by name and with a smile.
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September 2023 by Joan Walsh
This is my family's pharmacy of choice. Staff are kind, caring and professional.
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September 2023 by Monica Mendoza
They are really nice people
