Hood Canal Communications provides internet and television services. The company offers good customer service, with issues often resolved by phone and technicians arriving promptly for appointments. Some customers report initial setup problems that are later worked out. Technicians are thorough, investigating issues like signal strength and making immediate repairs when possible. They clearly explain potential causes for problems, including those with external streaming services. While some ongoing or complex issues may require further visits, the service is generally responsive and reliable. Most experiences are positive, leading to high ratings from customers.
Outstanding service and professionalism. Exceeded my expectations. Highly recommend HCC!
August 2024
Great amazing customer service. Extremely fast and helpful response time, on calls and showing up in person. Super friendly people and fast good internet, no issues at all. Very satisfied.
August 2024
My installation experience with HCC and the installer Justin was nothing but positive. Hilary and the entire HCC office staff made the scheduling and preparation process very seamless and the installer Justin was very professional and ensured I understood the Fios and WiFi process Install and cleanup was perfect.
