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May 2022 by Nancy Campbell
The staff at FFNWB in University Place are simply excellent to work with. No matter how insignificant my question, the answers always come timely and they make me feel like they have all the time in the world for me. It is banking the way it used to be. Aimee knows me and my needs and does everything she can to help me.
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April 2022 by Uncle Will
One of things that attracted me to First Financial was that they are local and have such a customer centric approach to their business! Their location was so cool and inviting, especially with the bowl of water and snacks for your pets, won me there. :)I met Aimee Peterson who is the Personal Banker Consultant at the University Branch. She was wonderful! Knowledgeable and took the time to listen to my needs. People make your business strive, especially in these times.
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April 2022 by Coco Kislinger
We moved from a large institution to First Financial on a whim and it turned out to be the best decision for us. The branch is small and comfortable and the staff won’t forget your name. I feel like I’m family when I’m there.I met with the branch manager one day and by that time I was showing (pregnant) and the following day the woman whom I’d worked with at the bank emailed me to congratulate me.The branch manager sent me tons of resources for questions that I’d had. It feels really nice to be appreciated and remembered by your financial institution.
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April 2022 by Carolyn
Being a long time customer of First Financial NW Bank for decades, Renton was my go to branch for my "personal" banking needs. Just recently I found it necessary to move my "small business" banking to FFNWB as well, and my experience with Aimee, and the University Place Branch was second to none, as usual! The ease of this move for my business was flawless, and being that I had to leave my prior bank because of security concerns, Aimee answered all my questions confidently, explained their security measures, and all this was accomplished at my convenience. FFNWB gives you the assurance and peace of mind of the long gone community bank that makes you feel like family, and I'm so happy to say that the University Branch continues that service that keeps me always coming back!
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April 2022 by Carol Janssen
Now that our personal banker, Aimee Peterson is at this branch, THIS is where we bank. No more trips to Renton. *We will happily follow Aimee wherever she goes*. She’s personally handled my parents’ trust accounts and whenever they have a senior moment or any issue, large or small, her courteous and kind voice on the phone has solved everything. I’d give her 10 stars if I could!!!
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June 2021 by Ann Millard
Great location and great people. I highly recommend it!!!
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May 2021 by Sarah Lindsey
I had an account years ago with First Financial when I worked further North and was so pleased when they finally expanded to University place! I prefer a local bank and Aimee Peterson made opening an account a breeze. Will be bringing my son in for his first account soon!
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May 2021 by Robert Millard
Aimee is the best to work with. She is highly competent and a real asset for bank. If you are wanting to setup a new account, whether company or personal, she is all you need.
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May 2021 by Jaycee Elizabeth
Just opened an account back in March with Aimee and it was super easy and convenient. Have visited the branch in person one time since then and she was again the person that helped me with my deposit. Great service!
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May 2021 by David Glenn
Just got off the phone with Aimee Peterson - she was remarkably helpful in walking me through some options. I had far too many questions and she was patient and answered each question. Many thanks for the great customer service!
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May 2021 by Grant Millard
We have used this bank for many years and I cannot overstate the professionalism and efficiency of this branch. They have never ceased to impress me or those I work with. They are truly an asset to our business.
