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January 2024 by Kelly Z.
Had an awesome experience working with Dan to create a custom engagement ring. He took quite a bit of time with us over multiple visits to walk through our options and help us understand any decisions we were making. He was super up-front about the pricing, and even re-ran the pricing for us when the price of gold dropped between one visit and the next. We love the design he created based on images we brought in. Could not be happier with our experience. Highly recommend.
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December 2023 by Antonio Brito
I can not even begin to express how grateful I am for Heather and the team at TCJ. I went in with no knowledge or experience in jewelry shopping, and Heather was amazing at explaining my options for the engagement I bought for my Fiance. I loved the experience so much we came back to buy our wedding bands. We can not recommend TCJ enough!
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November 2023 by Dmitry Frumkin
Thank you for quick and friendly service of repairing my wife jewelry. We had pleasant experience and will recommend this business to other customers.
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October 2023 by Dan Ricklick
Walked into the shop and presented a challenge to Dan. Showed him my hat and asked for a pendant to be made. Casting to include my parents wedding rings.I enjoyed the entire process from CAD design to the 3D models and felt very included in the design.
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July 2023 by Hailey Pearce
Amazing customer service. Heather helped me with a consignment sale and went above and beyond to ensure the sale was completed successfully. Very trustworthy and very nice atmosphere.
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June 2023 by Cecilia Satterthwaite
My husband and I were lucky enough to find Tacoma Custom Jewelers in 2015. We were greeted with a warm welcome, a tour of the beautiful shop, and a kind answer to all of our questions. We were initially shopping for an updated engagement ring and wedding bands, as we set a date for August 2015. We started the process with Dan in April 2015 and about a month later, we had the wedding bands of our dreams. Dan gave us so much useful information about the diamonds, metals, gemstones and how creative we could be with our budget. We feel incredibly fortunate to have crossed paths with Dan and let him and his team create something special and unique; something we look at and wear every single day.Fast forward to 2017, we returned to Dan to replace the center stone of my engagement ring. Dan and his team at TCJ outdid themselves, yet again! Most recently we visited TCJ to revamp my husband's wedding band (new onyx and an internal gold fill). We just picked it up today and were completely blown away by the amazing job they did!We have seen them move from their original location on 6th Avenue in Tacoma to their gorgeous new spot in University Place. We have recommended all of our friends and family that are looking for jewelry to them over the past 8 years and will continue to because of how wonderful Dan and his team are. Thank you so much for everything!
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June 2023 by Neeranara Worrasiri
I went to the place and get my bracelet fixed. They are so professional and helpful. I would recommend it to everyone who wants anything about jewelry ✨
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May 2023 by Dayna Childs
This was the third place I went for a jewelry repair. Everyone else said it couldn't be fixed. Dan was willing to give it a shot and it worked! Thanks so much!
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August 2022 by Jen P
Let me tell you what, if you haven’t been here for ANY of your jewelry needs, you’re missing out! Heather (and the other gentleman I met today!) is an absolute DELIGHT to work with. What a lovely store front with lovely folks. They did an exceptional repair job on one of my David Yurman cable bracelets. It looks brand new. Being new to the area, it’s so wonderful finding a place I can trust and know will do a phenomenal job. Thank you to the staff/owner for going above and beyond. You’ve gained a customer for as long as we’re stationed here!
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July 2022 by Gregg Beavers
My mom's hand was swollen and her ring was stuck on. Her finger was hurting and turning purple. Tacoma Custom Jewelers had the tool to quickly and safely cut off the ring and saved the day. To top it off, the ring can be repaired. Thank you!
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June 2022 by Henry Smithers
Tacoma Custom Jewelers is one of my favorite local establishments. They’re the only place I’ll bring my jewelry to. Additionally, everyone that works here is an absolute pleasure to work with as well. Highly recommend to anyone that wants a one of a kind piece, jewelry repair, ring sizing etc.. I’ll be coming back as long as I’m in the area!
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April 2022 by Tick Tock
This is a lovely local jewelry store. They have a good variety of pieces to fit many price ranges. They also offer to take your jewelry pieces on consignment. Although they did not sell my particular ring, they were most helpful when I picked it up. They offered to let me meet with any potential buyers in their store for security. Much appreciated! I'm so glad they survived the pandemic and are still open!
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April 2022 by M
Called to see if Tacoma Custom Jewelers knew who in our area values jewelry. Dan responded to my inquiry timely, provided their location, hours, and availability. I subsequently brought in some nine or 10 pieces -- inherited items I suspected were costume but wanted a pro to weigh in on before I disposed of them. Heather looked the items over in the course of 10 or 15 minutes, carefully examining each piece and stating her findings . She did not charge for her time and expertise. I am a small business owner for whom customer service is first and foremost. Dan and Heather are obviously on the same page. I can (and will) wholeheartedly recommend Tacoma Custom Jewelers.
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April 2022 by Denise Rankin
I lost my husband almost a year ago and Dan and Heather are the most thoughtful people I have ever meet. I’m consolidating my husbands things I have jewelry that I needed to sale and Heather and Dan walked me through the process of getting the values of my husbands jewelry. I’m still flooded with emotions daily but at peace with his loss. Thank you Dan and Heather from the bottom of my heart ❤️ Sincerely, Denise Rankin
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March 2022 by ElleBee W
I can not stop looking at my finger. Seriously. My mother died recently and she had a few nice rings that I wanted reset. Dan and Heather listened to what I had in mind and made it work. They were friendly, helpful and knowledgeable. The finished product is perhaps the nicest piece I own. It is a lovely memorial for my mother, absolutely beautiful and even best, affordable. I could not be more satisfied as a client, daughter and consumer. Thank you so very much. Now, back to staring at my ring!