-
March 2024 by Justin Yenn
Very helpful and knowledgeable
-
March 2024 by Lisa Stevens
The Service Manager, Avery, is very knowledgeable & helpful. I appreciate that they have a program to trade in a child’s outgrown TREK bike for partial credit towards a new bike, as well as a 30-day satisfaction guarantee. I feel confident that we will be taken care of at the University Place store.
-
March 2024 by Tiffanie Srubek-Treadway
Great customer service. Great quality work!
-
March 2024 by John Doe
Walked in and the staff were extremely helpful. They assisted with my purchase. They made recommendations based on my input. I test ride three bikes before making my decision. 23 Domane SL6 AXS eTap.
-
March 2024 by Jason Keith
Purchased a BMX style big wheel bicycle from an online retailer and University Place Trek built it for me. Pricing was extremely reasonable for what was done. I would highly recommend University Place Trek for anyone interested in biking.
-
March 2024 by brownfb fbrownfield
The trek guys are always awesome. Great service on my tourer, and genuinely passionate about bikes <3
-
March 2024 by Matt
These guys are awesome. Super fast, quality job and good guys to chat with. Only thing that would make it better is to have a little cafe in the shop too.
-
March 2024 by Dean Bentley
What a great shop. Responsive. Professional. Very accommodating during this health crisis. I recently bought several parts and accessories. The prices were very reasonable.Just the other day I dropped my bike off for a fix on a split chain link stuck on my derailer. My fault for trying to power through snow and a bad shift. They said probably tomorrow. Then. 2 hours later they called and said it was ready. I know they cannot always do that, but I was pleasantly surprised.
-
March 2024 by Richard Barker
Friendly and helpful, I'm glad I stopped in.
-
March 2024 by Woody McClendon
Couldn't be better. Trek Tacoma is just the best at making your biking experience something great. They've been my friends for almost two years now, every experience with them friendly and helpful. I've dealt with two other Trek stores in the greater Seattle Tacoma are. These guys are by far the best.
-
March 2024 by Peter Yi
Excellent service!I will definitely keep going back here since they earned my trust.You get what you pay for, tuneup for my bike wasn’t the cheapest, but the staff really seem to care about customers and don’t seem to overcharge or are under pressure to sell you more than you need.
-
March 2024 by Dylan Howard
great people!
-
March 2024 by Tim Znidar
Friendly and helpful service experience even when not a Trek bike. Staff is excellent.
-
March 2024 by Brittany Travels the World
Quality—attentive staff, and so many complimentary in-store resources for cyclists made my experience here well worth the visit. Thank you, all!
-
February 2024 by Gregory Harris
Great customer service!!!! So I’m very likely to make recommendations to my friends and family for their above and beyond service
