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November 2023 by Bob S.
I had a great experience with UP Auto Service. Before starting work, I was contacted to let me know that they agreed with what needed to be done and that it should be done around 4 o'clock. They also called me when it was complete. Plan to continue going back!
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November 2023 by Jason Huntington
Update: When I went in today to have them diagnose a problem related to the original work order, the sister-owner confronted me in a snotty-sweet manner about giving them *only* a 4-star review.============================Expensive but great to deal with. In and out the same day. No wait for diagnosis and service. No nonsense.
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November 2023 by Itmanu Tao Tao Tasi
Not often I write reviews but it is not often you run into a business where honesty and customer service goes above and beyond. This is my second time using UP Radiator and Auto Service. Thank you to Ashly and the team for the great experiences. I will be back!
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October 2023 by Robert Brakke
When you need help with car repairs, it can be a frustrating experience because most of us don’t have automotive knowledge or experience. We are at the mercy of the “experts “ from whom we seek help. The team at University Place Auto Repair erase all the doubts, offering competent, trustworthy, affordable repairs on all makes of cars but particularly on Toyotas. We have had the satisfaction and peace of mind of using their service since 2018. We enthusiastically recommend them without qualifications!Services: Transmission
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October 2023 by Amy Barta
Not only do they have awesome customer service and treat you like family when you walk through the doors but they have a friendly pup who will greet you also! Very clean establishment and a helpful crew that is knowledgable and trustworthy. I highly recommend!
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September 2023 by 1bettypaige
When my trusted mechanic moved away,he said this is the only place I should trust! I'm so happy he told me to come here. They're so honest on what your car needs & they're friendly & get everything done in a very timely manner! Ashley the owner is fantastic & is always there to answer all my questions. This is the only place I will take my lovely Scion XB ♥️
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September 2023 by MJ Huebner
They're always transparent with services, and easy to get in touch with! I trust this place with my car 100%Services: Transmission
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September 2023 by Isaac Peterson
Massively helpful and honest mechanics with timely updates throughout their work. You feel part of the process of your vehicles care.Service: Brakes
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August 2023 by Brent Bigler
As always received great service from UP Radiator and Muffler! Friendly and knowledgeable team got a pretty major repair done fast and on time! Way less expensive than the dealership!Service: Steering & suspension replacement
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July 2023 by Melissa Groat
Excellent shop! Honest, knowledgeable, and professional staff that completed the job promised in a timely fashion.I plan on returning for future automotive needs and recommend their services to others who are looking for a auto service team they can trust
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July 2023 by Jennifer Pifer
Highly recommended them, I have taken multiple vehicles to them they are honest, friendly, and good at their job. They get your vehicle done in a timely manner which Is extremely helpful. It's a good feeling when you have an auto repair place you can actually trust. Wouldn't take my cars anywhere else.
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July 2023 by Presley Davis
UP Auto Service was incredible!Great customer service, communication and very affordable.The A/C compressor and computer in my Toyota Tacoma went out. I was convinced it would be a complete loss of A/C butThey were determined to figure out the problem and fix it.I will always recommend them!Thank you.Services: Auto A/C replacement
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June 2023 by Kurt Boberg
Happy with the work I've had this shop do. I have an old Honda with PROBLEMS that have been swiftly and professionally handled. Shop is cool with customer-sourced parts shipped directly to them. Regular maintenance work is quick and professional.Shop dog is friendly, too
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March 2023 by Liam Lammey
Highly recommend this place. Great service that is helpful and it was a quick turnaround. Worked on the front end of my F-150. Would definitely go here if you are looking for well experienced service!
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March 2023 by Ross Hjelseth
The best! From start to finish this place performs for their customers!And they give back to their community.Highly recommend!Services: Oil change