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February 2024 by Leilani Batiste
I had a water pump installed in November 2022 that recently failed. The warranty was expired because it was just past the one year period. However, UP T&A got the parts dealer to still honor it. I didn't have to come out of pocket for anything!! That's how you do great business!!
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February 2024 by Michael E.
They added me it's just a phone call requesting a last minute oil change. Price was reasonable as was the wait time.
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February 2024 by Tony & Nick
I wish I found this place sooner. Great price, courteous and professional service. Do yourself a favor and try them out.
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January 2024 by Steve Cooke
First time coming here and I will definitely be back. Most places were booked out for weeks. UP got me on the books in two days. Had soft brake pedal and pulling to the left after I replaced my anti-lock brake control module. Had the truck fixed 30 minutes after dropping it off. No upsell or other nonsense, super friendly and price was very reasonable. I highly recommend UP Tire and Auto!
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December 2023 by patmanduke
A good, honest establishment. I have been a customer for many years with all of my vehicles. I only go here for mechanical needs.
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October 2023 by Richard Mm
I have nothing but good things to say about this business. The front staff was kind and courteous, and didn't try selling me on anything I didn't want or need, and the mechanics were thorough and explained things in detail, as well as very accommodating without price gouging. Highly Recommended.
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October 2023 by Joseph Norton
I've been coming to UP Tire and Auto for about three years now. They have fair prices and do honest work.
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August 2023 by Mikayla N.
This is my second time going, and it is the best mechanic I've ever found. I've had one hell of a time, bouncing from different mechanics, trying to get somebody that will treat me like a fucking human. And I ended up here. Everywhere else wanted to charge me 100+ dollars for a diagnostic but when I called University Place tire and auto they charge me five dollars to check my battery. All in all ended up only paying $27 in labor and the cost of the battery was $200. I googled the battery and that's a very fair price. Thank you guys! Also the entire experience only took 20 minutes!
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June 2023 by Tony M.
So I wake up this morning and my tire is flat which was devastating cuz there was a ton of work at the Port this morning. I go to University place tire and Auto. I was just there a few days ago and spent a couple hundred dollars. I show up today and the same rude receptionist Marissa (I think) was there she's very short with her answers acts like she could care less if you're a customer or not, she literally acts like you're annoying her by trying to do business at their shop. She interrupted me every time i tried to talk, cutting me off mid sentence thinking she knows what I was about to say but she wasn't even close. Eventually got fed up so I asked her Mam do you mind if I finish just one sentence? That's when she says you know what dude you can leave as she slides me my key. My tires completely flat in the parking lot. Then some little punk Daniel tries to flex to me he's luck I didn't pepper spray his arse. I thought she was rude and the fact that she let me drive away on my rim.... It's unforgivable. I will never go there again, horrible customer service and that lady obviously didn't get enough hugs when she was a child. I mean she treats me like crap and then when I speak up she acts like the victim. Never again! The place does good work but the lady running it is a see you next Tuesday for sure. And check out these other reviews on Google about her. What a loser.
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May 2023 by Mr. Doodle
Total snarky, snotty owner ! She thinks she can treat people in a rude manner and it be ok !!! WRONG ! Go to BUCKYS on 6 th avenue ( upThe street from cloverleaf)…half the price and pleasant people !
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May 2023 by Markmyers53 ..
I went in to only get an oil change, but they found a big problem. Marissa came out and showed me a video of my left rear wheel. It showed a lot of play because of the wheel bearing being bad. The wheel was ready to come off. Thank you Marissa and crew for finding this so I could have it fixed before possibly causing an accident!
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May 2023 by Sarah Ortega
Customer service was really nice and very understanding. I got in the next day! Paid a very fair price.
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April 2023 by Tina Hackworth
These guys did awesome, we took it in for an oil leak they charged us just the part and the labor and did not charge the dignostic fee. We had our car back in 2 hours when they said they were not going to do it until tomorrow. I will be definitely using them again.Service: Auto engine diagnostic
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March 2023 by cory williamson
Knowledgeable, quick, and efficient. Will definitely come back when in need of more maintenance
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February 2023 by Marc Casarez
This place was seriously awesome. My car had multiple issues that all suddenly needed to be dealt with at once, but I’m new to the area & didn’t know a good shop around town. After reading some reviews, I called these guys, & Marissa (who was extremely patient, knowledgeable, & helpful) told me they were all booked up on appointments but that I could still drop my car off that afternoon, and they’d try to get to it.Their mechanic had the issues figured out within 15 minutes of me dropping my car off, literally before my ride home could even pick me up. Marissa called the next morning to confirm that, after a full inspection, the mechanic was right. They had the car fixed & ready for me by noon that day. Now it practically drives like brand new.Whole job easily could’ve taken a week & cost $1500+ at a dealership. These guys did it in less than 24 hours for half that price. I never leave reviews but holy cow, I ALWAYS have problems with shady mechanics & overpriced quotes, but not here. First time I’ve ever been 100% satisfied with a car repair. This place was great.
