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November 2023 by Dylan Scott
I absolutely had a fantastic experience at this location taking a look at the Mazda CX 90… A couple of different people helped me out, and when they made iContact, they either said hello or asked if there was anything that they could help me with! This is truly great service from a small dealership. I used to work for Herzog Meier Mazda, and was looking for a local Mazda dealership, and I definitely found one… I will be suggesting people to go to this location anytime they ask.
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November 2023 by Chere Weiss
My sales rep was pleasant enough. Car shopping is a tough business, you have to assume these people making commission are going to get every dollar out of you they can. I asked for the absolute lowest price and don’t feel like I got that but I’ll never know.It took nearly two hours for the finance department to process the paperwork with my purchase and car loan documents. My new car was missing an owners manual, a sticker indicating when the next oil change was due and I found out two days later no windshield wiper fluid! They didn’t provide me a 10 point checklist for what servicing was done before the car went on the sales lot. I did ask for an oil change sticker and manual which they provided. I had to go buy wiper fluid but they offered to fill it when I emailed to complain. The sales rep did provide a car lot staff member to follow me to where I turned in my rental but I had to return him to the dealership and set up my Bluetooth connection for me which I appreciated. The car only had 1/2 tank of gas. I love my new car
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October 2023 by Earl Kolanda
First time i ever bought a new car right off the truck! First time i ever came in for an oil change and left with a new car! Third car i bought from the same sales man! Bob Nodine is the best !
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October 2023 by Kenneth Massey
I had a great experience with my salesman. He did everything in his power to get me in a vehicle and he got me in one and I really appreciate it. I have been trying for a long time those guys really work hard. I think them appreciate them. I will recommend them to anyone I come across.
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September 2023 by Terry Scott
A POSITIVE EXPERIENCE!!!I’ve wanted a Chevy Bolt EV since I first drove one in 2021.When I heard they were going to quit producing them, I began to explore my options. I tried a dealership in Portland, and they were not interested in helping me. I then contacted Alan Webb Chevrolet in Vancouver, and l was welcomed to come into the dealership and talk.I ordered a new Bolt from the GMfactory. Jamie, the salesperson, led me through the whole process. She was AWESOME!!!I received the car in about 3 months.I feel l was treated fairly and the entire experience was very good.
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September 2023 by Travis Miller
Jason F is the best car salesman I have ever met with. Jason never once made me feel ruched or not important. It’s salesmen like him that make buying a car worth the time it takes. Just an awesome guy.
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September 2023 by Jim Peterlin
Alan Webb Chevrolet team was great. Customer satisfaction is number one with all of the team members. Our salesman Jeff Anderson was very patient with us in getting what we wanted. He made sure that all aspects of our visit were completed with us fully understanding all of the processes to purchase our vehicle.
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September 2023 by Logan Steele
I had a great experience with one HUGE exception. The dealership installed an anti-theft device at additional cost, and though I demanded they remove it, they refused. I ended up bargaining them down to $500 for the device. What a waste and what a horrible policy!
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August 2023 by Donna Barber
Just bought a new CR-5 from Vancouver location-- such a great experience, especially given that we've had such a horrible experience with the Hyundai corporate people with our previous Santa Cruz! From Jason our sales guy all the way up to Max who ok'd the final deal to Dave in finance. No pressure, just fun!
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August 2023 by Mary Wang
I contacted about 5-7 different dealers asking for additional information around pricing/fine print. Marco and John were able to get me exactly what I was looking for and even walked me through some of the numbers. I had many other dealers be extremely cagey about everything for no good reason! Appreciate the candor.
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August 2023 by Derek Morgan
Worked with Chris Utter on a trade in and new car purchase. Chris was both personable in character and knowledgeable on the Mazda product. I will be coming back to get the wife in a Mazda as well now!
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July 2023 by amy ray Quint
I went here with my father to buy me a SUV and can I just say that Chevy has made forever customers. Meeting every expectation and not making any decision feeling pressured or that they just wanted your money. All upfront and honest people, I loved my experience with them and my Father is extremely happy! Thank you Jeff, Greg and Charles!
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June 2023 by Leslie Klusman
I have never had a more pleasant car buying experience. Chris Utter was an amazing sales person and I truely enjoyed working with him. Best dealership I have ever been to. I love my new Mazda CX5!!!
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May 2023 by M. Moose
Went in today 5-7-23 to see if Peter still worked there to say hi. Had no intention of buying a car. Looking at the Miata on the showroom floor and was impressed. Wife absolutely loves it. That said, if the insurance is relatively reasonable we will probably be going back to buy it 5-8-23. Weird how things work out!UPDATE: 5-11-23. Bought the car. Great staff easy purchase. Special thanks to Max, Alex, and Utter.
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March 2023 by Joshua B
Don't go with Chris he is literally the definition of the car salesmen you hate.I got in a car accident and had my new Mazda cx50 totaled. Called this mazda dealership to get a quote on what my Mazda would cost new if I bought it again car to get a market rate for insurance. Not only did he not care or ask how my family was doing, but he is now asking if I am going to buy from him. I told him that it could take a month or more for the insurance companies to figure it out before I knew what I was going to do next.Fast forward 1 monthHis text to me "Hello this is Chris with Alan Webb Mazda. Are you still in the market for a vehicle or have you already made a purchase?" ....I'm still recovering from injury and still dont know what my insurance is going to do, but hey, Chris, thanks for asking.Doesn't seem like you care about Mazda customers or listen to them. Hint: they pay your commissions you're thristy for.Sadly, this is the second time I've had a bad experience with Chris (another story).I chose to buy my brand new mazda (RIP) in Portland when this dealership is 5 mins away. That should tell you enough.
